I'm going to be running a software testing session in the near future. It will be a whole day of hands-on testing by a group of users.
I'm thinking of using Problem Steps Recording (psr.exe) but am not sure what the best method of using it is.
Would I get the testers to fire it up at the start of the test session, and leave it running all the time; or would I have them wait until they find a problem, start psr.exe then, and then try to recreate the problem?
If I have them wait then I'm worried we might miss some problems, where the tester isn't able to recreate the issue. However, I'm also worried about the wisdom of running psr all day. If it's taking screen caps then it must be eating up disk space at a fast rate, yes/no?
Any thoughts appreciated. Also, any other suggestions would be welcome. I'm not a professional QA/tester, so I don't really know all the methods you might use. We already have automated tests, etc - this is just a hands-on session for things that automated tests might not catch.