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In HP Quality center 9.2, when start running the test set

In test lab module, Selecting the test case of test set and click on Run->Manually Run.

then the 'Manual run:" Popup window is coming but immediately minimizing and not able to open to execute the each steps of test case.

Please help me if you know the solution for this?

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2 Answers 2

http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-Quality-Center-10-00-Manual-Runner-window-not-visible/m-p/572373/highlight/false#M3223

Had our TD Admin (QC Admin, ALM Admin) Delete my User name and re-add me back to Users and Groups. This immediately resolved the issue. Interestingly enough I had just moved to another building and repositioned my laptop's secondary monitor (before it was on the right of the primary and now it is above the primary).

HTH! AHW

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could you possibly add a little more information than simply a paste from the text of the HP forum answer, giving a bit more information? That would make your answer more useful to the person who asked the question. –  Kate Paulk Sep 23 '13 at 19:32
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Do you use multiple monitors? This answer assumes that you do. I have have had the same problem (with QC and other programs as well) when I used my laptop with an external monitor. If I closed out the popup with the secondary monitor in one position, but then repositioned my monitor configuration, the popup tries to open in a monitor that is no longer there.

Example Say I have my laptop set as my primary monitor and an external monitor on the right. I run QC and the popup is closed out while it was displayed on the external monitor. Then I reposition my monitors so the external one is on the left. The next time i run a test in QC, the popup will try to open in the monitor on the right, even though there is no monitor there.

Solution Ran a test in QC so that popup has opened. Then I opened my Graphics Properties (usually done by right clicking in the empty desktop and selecting Graphics Properties). In the graphics properties, I repositioned my external monitor to the right, left, top, and bottom until I found the popup. Then drag it to the primary monitor and close it from there. The next time it pops up, it will be on the primary monitor.

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