Tell me more ×
Software Quality Assurance & Testing Stack Exchange is a question and answer site for software quality control experts, automation engineers, and software testers. It's 100% free, no registration required.
up vote -5 down vote favorite

How do you measure quality assurance and quality of products in your teams? What metrics do you use? What tools do you use?

share|improve this question
3  
I think a more specific question would help here (or a rephrase so it seemed specific enough for me to answer). Metrics is a huge area, and there are a million ways to measure the moving target of quality. – Alan May 4 '11 at 4:54
Agreed - its like asking "please list all possible good answers to questions in this forum". grin – Bruce May 4 '11 at 6:04
Agreed. Please specify a concrete question. – Hannibal May 4 '11 at 6:55
wonder if there are any best practices which fit all the shops – Tarun May 4 '11 at 9:46
1  
@user45: This is too broad for a Q&A site about "quality assurance". These sites work better when you have a very specific question you come across in your everyday work. – Robert Cartaino♦ May 4 '11 at 15:14
show 1 more comment

closed as not a real question by corsiKa♦, Robert Cartaino♦ May 4 '11 at 15:13

It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. For help clarifying this question so that it can be reopened, see the FAQ.

1 Answer

up vote 3 down vote

There are no "best" practices in my opinion. As others on the internet stated before, there might be "good" or "good enough" practices.

But.

You have to see it in context. One good practice which fits perfectly for your company, product, people, etc.. (~context), might be TOTALLY wrong in my company, product, people, etc. :-)

Also on the note of "metrics". This can be a dangerous thing as well. Often you get, what you measure.

If I would be evaluated/paid by the amount of bugs, you can bet, that I would find dozens every day (or what ever the needed amount is).

If this would be "real" bugs or not.. wouldn't matter much for me (if my pay depends on it).

Also for developers: If you measure them by lines of code, you can bet you get dozens of lines, even when the function could be neatly fit in one line.

:-)

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.