For questions around all the myriad different ways of recording and reporting issues.

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2
votes
3answers
76 views

How to solve miscommunication issues with qa in order to decrease task redundancy?

How to handle the situation where communicated bugs by the qa are duplicated as new issues by members of the project other than qa? What is the role if qa in this situation? Additional note: Time is ...
1
vote
5answers
106 views

Who should log bugs? [closed]

In an agile environment where project priorities constantly change meeting deliverables, how healthy is the situation where bugs are logged by project members other than the actual qa member who is ...
0
votes
1answer
26 views

reviews format for external program or system

I have some tasks to do for reviews, but the program that I will reviewed was not mine.. It comes from external and nothing documentations of it.. I already run test on it and it delivered some ...
3
votes
4answers
105 views

Strategy to handle legacy bugs

There are a number of new developers and testers in our team. When the testers are testing the new features the developers built, they are finding a number of issues, which is not strictly in the ...
2
votes
4answers
146 views

What is the difference between bug severity and bug priority?

This is basic question. Most project mix both into one. What is the reason why to use both severity and priority of the defect? What says testing methodologies about that? It is practical to choose ...
5
votes
5answers
177 views

What is common practice for labels of the bug severity?

What is the most common labels for the bug severity: High-Med-Low-etc., A-B-C-etc., 1-2-3-etc. or different? Where they origin? What is the best practice to use?
1
vote
5answers
257 views

How to categorize defects?

Many project managers and other non-tester roles search for proper categorization according to severity (A-B-C) of the defects and they search for description how to distinguish between each category. ...
3
votes
3answers
100 views

Bug reporting on documents

In my job I have to test Markdown documents. This includes looking for bugs related to: The procedure described in the document Typos, grammar mistakes, etc. The HTML version of the document Right ...
0
votes
1answer
84 views

Issue tracking - project version tracking

I have recently joined a new company and I am dragging them by the scruff of their neck into the 21st Century when it comes to development and testing processes. I have just introduced JIRA after ...
4
votes
5answers
200 views

Fixes hard to verify because of poor quality bug reports

Working with programmers and customers I find it is sometimes harder for me to verify the fix for a defect, than to fix a defect for a developer. Just a simple example is when there is ...
0
votes
1answer
104 views

cURL and HAR for Web application testing

I found Web browsers provides information that could be somehow useful for a tester/dev: HAR (HTTP ARchive) files that can be later viewed with HAR viewers. cURL command, e.g., here is what I got ...
1
vote
2answers
117 views

What should be a ideal Bug Post? [duplicate]

In my career, I have used a variety of issue tracking systems to post bugs. I have written a small article on what should be present ideally in a bug post ...
1
vote
3answers
664 views

Mantis or RedMine [closed]

For our small business and team, I am researching a decent bugtracking system. I have narrowed it down to two that seem to fit our needs (easy to set up, easy to post bugs for non-programmers, SVN ...
3
votes
2answers
341 views

Radiobutton group with NO default option: bug / acceptable / it depends?

I'd like to have an independent opinion / samples of whether radiobutton group should have an option selected by default: some colleagues tend to submit missing choice as an issue, while others say ...
2
votes
3answers
180 views

Is it common to track defects found during code reviews?

In "Applied Software Measurement" and "Code Complete" the authors state concrete numbers for removal efficiency of defects found during code reviews (formal, informal etc). Is it common to track ...
0
votes
2answers
51 views

Bug Reporting/Tracking Solution for Third Party and In-house Teams

I am gearing up to start a project where development will be taking place in-house and with a third party at the same time. I am trying to find a solution which will allow both us and the third ...
3
votes
3answers
180 views

Bug Fix Verification - UI Design

I am working on this ticket created by a fellow QA Tester. The ticket requires a notification message with a link to be created. Our developer worked on it and acceptance test was met. However, upon ...
13
votes
3answers
272 views

Reporting Intermittent Bugs

I am an entry level tester and been experiencing new things about testing everyday which is great. So I am thinking, how do I deal with an intermittent bug since its most likely that developers wont ...
11
votes
5answers
407 views

Should tester fix bugs?

I've heard two guys from Microsoft and Google saying testers in those companies fix defects. Personally I think it is Ok and a better contribution than just creating a new bug ticket (at least in some ...
7
votes
5answers
222 views

Is it fair to report a bug discovered during code review without performing a test?

I'm QA with some programming experience, so I am able to debug and review the code of the system under test. I also often read the code to understand how to define request or what response should I ...
0
votes
1answer
64 views

Setup MantisBT to accept RFP

How can I change mantisbt so it can have a RFP type issue. Basically I want to publish a link to my website. And potential clients can go to my mantis and report an RFP issue. RFP issue should have ...
0
votes
3answers
215 views

How to report test progress when you have blocking issues?

I have a data migration project going on. There's a semantic mapping tool in the middle to translate between two DBs. I'm testing that. However, some issues that I find are fairly...blocking. E.g, ...
2
votes
1answer
116 views

Keyboard visualisation tool?

What I'm looking for is a tool that would be able to detect and visualize keyboard actions when recording video. I imagine a resize-able always-on-top window showing current keyboard layout and ...
2
votes
4answers
5k views

WebDriver API: 'Failed to send keys because cannot focus element' — better workaround than using Firefox instead of Chrome?

There's a bug in the chromedriver.exe Chrome driver for Selenium's WebDriver API. You can't use send_keys for certain types of inputs, like for the jQuery plugin "EZPZ Hint". It works okay on simple ...
16
votes
12answers
2k views

Best guidelines for bug reporting?

Nothing can ruin your day like a poorly-written bug report. I've seen several sets of guidelines for bug reporting in different organizations. In your opinion, what guidelines/steps are most ...
4
votes
6answers
386 views

How to avoid duplicated bug reports, described from different user perspective ?

We get a lot of bug reports that ends up as the same bug, but described through the eyes of a different user. For example one can see a device has crashed, the other sees communications loss and the ...
13
votes
5answers
244 views

Does anyone have a good list of steps for reducing a bug?

I recently ran into an almost-consistently reproducible bug that I was trying to reduce. At the time, I was tired and simply couldn't think of what to do next after about an hour of work (this bug ...
-5
votes
1answer
642 views

What are the most popular bug tracking tools? [closed]

What are the most popular bug tracking / issue tracking tools, in order of popularity? I've been scouring the web but can't find a definitive (and ordered) list. I suspect that near the top of the ...
6
votes
4answers
1k views

How do you write a great bug report? [closed]

"Is this going to be a stand-up fight sir, or a bug hunt?" - Hudson I've always wondered what the secrets were to writing a great bug report. Over time I've narrowed down the activity to three ...