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1
vote
3answers
76 views

Mantis or RedMine

For our small business and team, I am researching a decent bugtracking system. I have narrowed it down to two that seem to fit our needs (easy to set up, easy to post bugs for non-programmers, SVN ...
3
votes
2answers
103 views

Radiobutton group with NO default option: bug / acceptable / it depends?

I'd like to have an independent opinion / samples of whether radiobutton group should have an option selected by default: some colleagues tend to submit missing choice as an issue, while others say ...
2
votes
3answers
126 views

Is it common to track defects found during code reviews?

In "Applied Software Measurement" and "Code Complete" the authors state concrete numbers for removal efficiency of defects found during code reviews (formal, informal etc). Is it common to track ...
0
votes
2answers
37 views

Bug Reporting/Tracking Solution for Third Party and In-house Teams

I am gearing up to start a project where development will be taking place in-house and with a third party at the same time. I am trying to find a solution which will allow both us and the third ...
3
votes
3answers
102 views

Bug Fix Verification - UI Design

I am working on this ticket created by a fellow QA Tester. The ticket requires a notification message with a link to be created. Our developer worked on it and acceptance test was met. However, upon ...
13
votes
3answers
169 views

Reporting Intermittent Bugs

I am an entry level tester and been experiencing new things about testing everyday which is great. So I am thinking, how do I deal with an intermittent bug since its most likely that developers wont ...
12
votes
5answers
215 views

Does anyone have a good list of steps for reducing a bug?

I recently ran into an almost-consistently reproducible bug that I was trying to reduce. At the time, I was tired and simply couldn't think of what to do next after about an hour of work (this bug ...
9
votes
4answers
313 views

Should tester fix bugs?

I've heard two guys from Microsoft and Google saying testers in those companies fix defects. Personally I think it is Ok and a better contribution than just creating a new bug ticket (at least in some ...
5
votes
4answers
154 views

Is it fair to report a bug discovered during review without performing a test?

I'm QA with some programming experience, so I am able to debug and review the code of the system under test. I also often read the code to understand how to define request or what response should I ...
2
votes
3answers
3k views

WebDriver API: 'Failed to send keys because cannot focus element' — better workaround than using Firefox instead of Chrome?

There's a bug in the chromedriver.exe Chrome driver for Selenium's WebDriver API. You can't use send_keys for certain types of inputs, like for the jQuery plugin "EZPZ Hint". It works okay on simple ...
0
votes
1answer
54 views

Setup MantisBT to accept RFP

How can I change mantisbt so it can have a RFP type issue. Basically I want to publish a link to my website. And potential clients can go to my mantis and report an RFP issue. RFP issue should have ...
0
votes
3answers
127 views

How to report test progress when you have blocking issues?

I have a data migration project going on. There's a semantic mapping tool in the middle to translate between two dbs. I'm testing that. However, some issues that I find are fairly...blocking. Eg, ...
2
votes
1answer
87 views

Keyboard visualisation tool?

What I'm looking for is a tool that would be able to detect and visualize keyboard actions when recording video. I imagine a resize-able always-on-top window showing current keyboard layout and ...
12
votes
11answers
1k views

Best guidelines for bug reporting?

Nothing can ruin your day like a poorly-written bug report. I've seen several sets of guidelines for bug reporting in different organizations. In your opinion, what guidelines/steps are most ...
4
votes
6answers
310 views

How to avoid duplicated bug reports, described from different user perspective ?

We get a lot of bug reports that ends up as the same bug, but described through the eyes of a different user. For example one can see a device has crashed, the other sees communications loss and the ...
-5
votes
1answer
528 views

What are the most popular bug tracking tools? [closed]

What are the most popular bug tracking / issue tracking tools, in order of popularity? I've been scouring the web but can't find a definitive (and ordered) list. I suspect that near the top of the ...
4
votes
4answers
803 views

How do you write a great bug report? [closed]

"Is this going to be a stand-up fight sir, or a bug hunt?" - Hudson I've always wondered what the secrets were to writing a great bug report. Over time I've narrowed down the activity to three ...