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23
votes
24answers
7k views

Should Testers first discuss a bug with the developers before writing a bug report?

In my previous project, whenever the QA team used to find bugs/defects, they used to communicate the problem/issue to the developer sitting next to them, verbally. In this approach, most of the time, ...
12
votes
4answers
3k views

What is the Real Business Value of Software Testing in an IT Project?

I work as a manual tester on a big project. My project follows Agile methodology. I test a Web-based application. I sometimes ask myself, am I giving any value to the stakeholders? What is the Real ...
5
votes
8answers
2k views

When is a defect a duplicate?

We have a minor debate going on in our QA team, and I'm curious what others think. Two test cases fail with similar behavior, but different execution paths. Two defects are opened. Development team ...
5
votes
5answers
2k views

Should Black-box software testers do Root-Cause analysis of every defect they report?

Should Testers/QA do Root-Cause analysis of every Defect/Bug they report to Developers? Well, I perform black-box testing on AUT. Sometimes I try to drill-down the issue when I find bugs. Should ...
5
votes
3answers
190 views

What are useful integrations between TCM, Defect Tracker, Source Control and Project Management software?

My company is looking for a new defect tracking tool. One of the issues I have with the old tool and with the current direction things are going in the search for a new tool is that we have ...
4
votes
6answers
1k views

When can we say a defect is “Open”?

Currently I have been assigned to a new project and I saw few defects with status "Open" in the defect tracker (which is an Excel sheet). Below is my understanding of Defect Life sheet. When a new ...
4
votes
1answer
256 views

Details about root causes of bugs [closed]

I'm working on root causes of defects, and I'm end up with following list, which is generally accepted. Even the list is everywhere on the internet, there's no details about the items. Any expertise ...
4
votes
2answers
3k views

Recommend issue tracker to be used with Basecamp

Background In my company we started to use Basecamp for managing the project (mainly assigning work to developers). But unfortunately Basecamp on it's own doesn't have sufficient tools to track the ...
3
votes
2answers
297 views

Is there a way to copy a bug submitted in one mantis bug tracker instance to another?

Our problem is development has multiple mantis bug tracking databases that contain multiple projects for multiple products. From a QA perspective we would like to submit a bug only once in our version ...
3
votes
1answer
1k views

Where are defects stored in the HP ALM Database?

Starting to look into writing my own reports by extracting ALM data into excel. After looking through the HP documentation on the ALM Database I can't find any table that shows where they are storing ...
2
votes
3answers
427 views

How to report test progress when you have blocking issues?

I have a data migration project going on. There's a semantic mapping tool in the middle to translate between two DBs. I'm testing that. However, some issues that I find are fairly...blocking. E.g, ...
2
votes
5answers
189 views

How do we create a “Test Incident” Report?

Incident: Any event occurring that requires investigation. Defect: Any flaw in a component/system that can cause a component/system to fail to perform its required functionality. How is a Test ...
2
votes
1answer
8k views

Analysis of test steps in HP ALM

Using HP Application Lifecycle Management v11 to track testing, defects, etc. Within this web app they have analysis features that let you create graphs/reports for defects/tests/test instances. Does ...
2
votes
2answers
98 views

How to change issue status from “In progress” to “Watchlist”?

I try to change status from In progress to Watchlist but it tells me that I don't have permission to go in that order.
1
vote
3answers
148 views

As a black box tester should I be asked to identify when defects were introduced and by who?

At first thought I think I am being asked the impossible but as a black box tester I can quite easily see from a defect tracker who is responsible for the introduction of defects when retesting, ...
1
vote
1answer
116 views

GitLab/GitHub for issue Tracking?

Has anyone used these? I'm in the market for a simple issue tracking tool and all of our code bases are stored on GitLab (or they have been). We have a relatively small team and while I was looking ...
1
vote
1answer
84 views

Issue tracker that supports geo location

Is there a free issue tracker software that permits to attach a location to an issue (preferably by marking the location on a map), permits to filter issues by location (preferably by displaying all ...
1
vote
5answers
87 views

Should we include 'Defect Impact analysis' section in the Bug report?

When a tester logs a new defect/bug, should there be a section on how the Bug impacts the business and how many modules/features it would impact? Is that a good bug reporting practice?
0
votes
1answer
33 views

Selenium support (native and its bindings)

As far as I am aware, Selenium is an active project that is being developed and heavily used. However, when I look at the defects list on their official site, it looks like there are thousands of ...
0
votes
3answers
57 views

Best practice when migrating bug trackers

I am working on migrating from a 14 year old in-house bug tracker to MantisBT. I see the new bug tracker as a way to get more organized about our dev, QA, and project management processes. Ideally, I ...
0
votes
2answers
173 views

“What Are Some Good Bug Finding Techniques”? [closed]

what are some good techniques, approaches to find defects in a web based application, which would be found in basic testing? thanks.
0
votes
1answer
11 views

Is there any default defect template available, so that we can fill the sheet and upload to QC directly with all defects by the End of the day

We are forced to use HL ALM QC to raise defects. Currently we were using Rally to raise defects for Agile projects. But now on, we need to use HP QC, to raise the defects. For rally, i have created my ...
0
votes
1answer
60 views

Found In Phase of a Defect

In HPALM we have different options for 'Found in Phase', like: Construction, Implementation,Post Implementation,Initiation,and Strategy. How do we classify a defect to fit into one of these phases? ...
0
votes
0answers
30 views

Why RPN (FMEA) is not applied when prioritizing defects? Or is it?

In SW quality control, the concepts of priority and severity are well known. Also most people intuitively know that priority is based on a risk that particular defect represents. And in general, the ...
0
votes
1answer
56 views

Functional or non-functional issue: a button kept pressed causes troubles

I found that an interesting example and I struggle with classification (which is quite important for our metrics): There is an issue with a hardware button, when it is kept pressed, it toggles the ...