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4
votes
8answers
272 views

What are the deliverables of the QA department?

The company I work for conducts quarterly performance reviews. As a member of our small QA team I've been ask to help define this process. A lot of what I do is identifying issues and collaborating ...
0
votes
1answer
103 views

What Test Automation Product delivers management, execution and results?

I am looking into ways of managing my automated tests through some kind of framework or management tool. While there is a lot of software that does the grunt work, such as Selenium, CodedUI etc, I am ...
3
votes
2answers
74 views

Advice for staffing and planning for database patches

We have a centralized database cluster (an Oracle RAC), which serves virtually all of our applications on behalf of all of our clients. We have always been very reluctant and very careful when making ...
9
votes
6answers
387 views

How do you manage the expectations of the management that the QA team would find all the bugs in their owned feature?

In a QA team suppose someone finds a defect that doesn't belong to his own assigned feature area but actually belongs to my owned feature area. That person logs this defect in the tracking system. It ...
4
votes
4answers
132 views

How to get global teams to test smoothly on a different parts of the system?

I would like to seek for your valued opinions. How do you get global teams (such as US, China, Korea, Singapore, Europe and Australia) which work on and are responsible for different parts of the ...
7
votes
7answers
411 views

Looking for a faulty application for training

As part of training for new QA resources, I would like to have them practice testing against an application with known issues. I know there are security examples of this type of application (i.e. ...
4
votes
7answers
478 views

What is the best way to report test results?

The testing department is new at my company so I am trying to establish some test reporting policies. We are starting out by develping a suite of regression tests which will be good for the long term ...
9
votes
5answers
2k views

How do I convince management that we need a formal QA department?

At my firm, we don't really have a QA department. If you've followed some of my other questions you know essentially, we have no automated tests and our 'testers' are the analysts who design the ...