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Well in our project we keep this question quite simple: All status that are not defined as "closed" are open. Sounds simple and strange at one time, so heres the explanation and where it comes from: We use redmine as issue-tracker. There you can define your states by giving them names and if they should count as "closed". Here are some of our states: ...


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I had the same error message when I tried to change the status of a ticket from (lets say) A to C in our tracker. The problem was that the workflow didn't allow to change from status A to C directly. I had to change it to B first and then from B to C. So I think the status "Watchlist" can't be accessed directly from "In progress" in your quality-center. ...


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Some time ago, Gregory Pope published even a longer list of root causes of bugs together with an extensive list of techniques to either detect or prevent those problems. All the material has been presented during ALM 2011 Keynote and recorded, together with slides, if you have less time, but I really recommend listening to the recorded presentation because ...



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