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Having gone through the CMM adaptation I'll point out that it isn't just what is inside the QA process that matters. The QA process needs inputs and outputs and having a formal (written) process means that the inputs and outputs must be standardized as well. Having QA is one of the first level of processes that needs to be developed when improving an ...


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I've had the same request a few years ago indeed. The company I am working for decided to set up a dedicated QA dept. After an initial period of research we decided to adopt an international standard, in particular ISO 9001:2008 (we are now TUV certified). The standard is not a step by step guide and sometimes it is really difficult to understand how to ...



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