Me and my colleges have been delegated the task to review a large company's testing process, with focus on responsive design. As a part of our report, we've examined a couple of methods to assess the current test process as it is today, in order to find potential bottlenecks or improvement opportunities.
An interesting approach is one suggested by William E. Perry in Effective Methods for Software Testing (2006). In his book, Perry explains how to develop a Kiviat Chart or Footprint Chart (see figure 1) in order to get an overview of which parts of the process that are current for improvement. Perry refers to the Quality Assurance Institute, which according to Perry have derived eight criteria that make a successful testing organization. The criteria are presented in figure 1.
Figure 1, a Kiviat-Diagram, or Footprint Diagram, as suggested by Perry (2006)
As I have no proffessional experience with test processes, some questions come to mind after reading.
- is this approach still valid and used today?
- Is this methodology well established and recognized?
- Are there any other, more viable options?