How should I create test cases for complex system that provide usage for multiple roles such: super admin, admin, customer service etc. The capabilities such: create, read, delete and update for specific role. I might need simpler format to execute both for manual and automated.
I think about breakdown the test cases into each roles. But that means i would repeat same steps/cases for roles that doesn't have significants difference.
Any suggestion about test case for multiple roles format would be very appreciated.