We have JIRA and are using an integrated testing tool called Kanoah https://www.kanoah.com/. It’s ok, but basically, I feel that there are too many clicks, too many fields and it is generally confusing.
I found a few other things that looked similar - like TestGoat - similar in that there are steps and expected results.
We generally are testing how a customer goes through a lifecycle, so steps with expected results is exactly what we need - just with a cleaner, more intuitive and easier to fill out UI. And free would be nice too, as well as integratable with either JIRA or slack.
Thank you for any answers, sorry if my terminology is wrong - I do not know much about the world of QA.