I have a requirement which say: The user should be able to view the employee information. The user can edit/Add or delete information.I followed the following scenario:
- I Clicked on an employee name to open its info window.
- In the opened window I clicked on Edit--> The edit window opens
- I Closed the Edit window and tried to open it again--> The window is not opened at all, and to open it I have to restart the application.
What is the defect severity in this case? Critical or Major?
Note that the definition of critical and Major defects in my organization is described below:
Critical: Any defect causing a crash of the system/component where no workaround is available. User is not able to get the expected result
Major: Same as critical but complex workaround is available.