I work for a web development agency, and we are using the scrum model.
The way it is applied may not be the best. We use grooming sessions, work in complexity points, but in the end, the project was still sold in dollars.
Unfortunately, in order to stay "on target" on a tight budget, we often end up cutting QA short (we do not have a department for that).
There is currently no automated testing, as it would take a lot of time to create them on the framework we are using.
So my question: how do you make QA, and the bug fixes that come with it, work well in scrum ?