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Question:- Consider the following statements

i. an incident may be closed without being fixed

ii. incidents may not be raised against documentation

iii. the final stage of incident tracking is fixing

iv. the incident record does not include information on test environments

v. incidents should be raised when someone other than the author of the software performs the test

  • a) ii and v are true, i, iii and iv are false
  • b) i and v are true, ii, iii and iv are false
  • c) i, iv and v are true, ii and iii are false
  • d) i and ii are true, iii, iv and v are false
  • e) i is true, ii, iii, iv and v are false

The given answer is 'b'.

'i' is true, that is fine, but how is it that 'v' is also true? I need an explanation for that, Please some one help me on this.

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    v is somewhat obscure. Incidents should be raised when a problem in the software is detected, and it doesn't matter who performed the test.
    – Embedded
    Jun 19, 2019 at 8:44
  • an incident can also be a system outage, so I am with you on that point.
    – SlightlyKosumi
    Jun 19, 2019 at 19:43

2 Answers 2

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What 'v' is saying is that you should have no conflict of interest, a separation of labour, or job roles

I would take issue with this answer if it is given in absolute terms, but it isn't. :)

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    I see my answer is voted down. Almost everything posted for the last hour has been voted down. If there is a reason for the downvote, I'd love to hear it.
    – SlightlyKosumi
    Jun 19, 2019 at 7:38
  • Some (not me) in our community see it as their responsibility to down-vote. They mean well and wish to keep quality high. But they do it too much (remember not nec 1 person) and it affects new folks negatively. I've gotten used to it. sort of.
    – Michael Durrant
    Jun 19, 2019 at 12:29
  • To be honest it looks like somebody developed a script to do it.
    – SlightlyKosumi
    Jun 19, 2019 at 12:31
  • I upvoted both answers to counteract the downvotes without explanations.
    – Bill Hileman
    Jun 19, 2019 at 19:12
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The correct answer is B.

Explanation as follows,

  1. Incident may be a feature. because of the miscommunication in the documentation, It was raised as an incident. SO it's possible to close it.
  2. Given documentation should be correct and testing takes a place accordingly.
  3. The final stage of the Incident is not always a fixing . just like I mentioned in 1) it can be closed without fixing.
  4. The incident record must give information about the test environment.
  5. here, " someone other than the author of the software" as developers. Not developers. others can perform tests.
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  • In the question, he was told the answer was B. Are you saying the syllabus gives E as the correct answer?
    – SlightlyKosumi
    Jun 19, 2019 at 7:37
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    edited my answer. pls, refer. @SlightlyKosumi
    – senura
    Jun 19, 2019 at 8:01

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