At the moment I have different test teams at my disposal who work on different continents or who accompany my project like now in India.
I have noticed a wide variety of cultural characteristics:
- There is no contradiction (no matter how meaningless an instruction would be)
- Even if you ask for feedback or criticism, there are hardly any realistic answers.
- So the customer (me) is always right, but exactly, that is a wrong view as I think. I expect comprehensive criticism and feedback from testers. Especially in my project I need negative feedback at an early stage to solve problems directly.
- I have a team leader in India who does not allow direct questions to the testers. So I discuss 3 corners in an awkward way. Very cumbersome. Is this also a cultural habit? I do not know in such a way!
I currently see the problem that assessments of my projects, just from the QA field, are too positive. Am I wrong?
How can I prevent cultural differences in the test, across continents, across time zones, and local cultural differences?
Or is it really because I'm too bureaucratic as a German ;) Maybe I shouldn't see some things so doggedly?
Maybe someone from India who might be able to explain the cultural differences to me and how I can best build the team.