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I'm working on an academic paper where I aim to evaluate a new type of software designed for IT security operations (SOAR).

One quality characteristic I am interested in is Efficiency. One common measure is the time resource. How long it takes to complete a task. What other resources are measurable in terms of efficiency?

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    Welcome. We might need more info. I can also see this getting closed as off topic to SQA. Are you trying to compare time on different tasks or like tasks? Example: the time it takes to tie your shoelaces is different than the time it takes to bake a cake. Or, the time it takes a human to complete a task vs a machine? I'd be concerned with false equivalency. Also, who determines what is efficient? How will the results be used? When do you start/stop calculating time? A task can sit in a backlog for a year before it's worked on (idle time vs active time).
    – Lee Jensen
    Jun 16 at 20:31

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