Many testers come across bugs that are difficult to recreate. They are occasionally reported, and sometimes they are not. This also happens on my team.
I was thinking of making an epic, or a JIRA tag, or some other means of collecting the problems in one place, so that the next time someone encounters a similar bug, instead of wondering if they saw a ghost, they can look through the category and see if something similar has already occurred. Hopefully, the most recent incidence of the bug will provide additional information, allowing the repro steps to be pinpointed.
Do you have any prior experience with something similar? What are the potential disadvantages?