Questions tagged [bug-report]

For questions around all the myriad different ways of recording and reporting issues.

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Is writing black box tests as part of a bug report practiced anywhere?

Authors of BB tests* concern themselves with behavior instead of with means of achieving it. Customer support too. Why have I never seen a say L2** support operative file a bug with a "...
Vorac's user avatar
  • 111
7 votes
4 answers
5k views

Typo/Spelling Mistakes are not Bugs

As per ISTQB - CTFL Typo errors/spelling mistakes are not bugs. My question is that, when there are typo errors in the software/application under test then how to address and get them resolved from ...
Aamna's user avatar
  • 93
2 votes
4 answers
128 views

How to efficiently report large amount of UI bugs?

I just got the first drop of a new component with significant UI content. Playing with it for less than 30 minutes I already identified 10 bugs. Writing these down in an eMail occurred while doing the ...
Michael Stahl's user avatar
-1 votes
2 answers
55 views

How to report suggestions to developers while doing a software testing?

Here is the scenario, Our testing team suggested so many things while they performing testing. They have been reporting these suggestions as BUGS. I mean there are creating tickets under the category ...
KbiR's user avatar
  • 99
3 votes
5 answers
306 views

Will a developer be annoyed when a tester reports bugs one at a time instead of all at once?

There is sometimes the following situation happens to me: I report a bug. Then the dev fixes it. Then I re-test and discover a new one (I think it's not a new bug introduced, it's just me that missed ...
Nancy's user avatar
  • 41
3 votes
2 answers
70 views

Grouping hard to reproduce bugs

Many testers come across bugs that are difficult to recreate. They are occasionally reported, and sometimes they are not. This also happens on my team. I was thinking of making an epic, or a JIRA tag, ...
Mate Mrše's user avatar
  • 4,119
0 votes
3 answers
436 views

MCQ on Bug Testing

A bug was found in the product that the test cases did not highlight. As a QA Engineer, what would you do? Update the test script to cover that issue Use your product knowledge to update the test ...
Jay_1's user avatar
  • 11
0 votes
1 answer
55 views

What should stakeholders or customers see and not see in the test report?

A rudimentary question, actually. But exactly this led to a lively discussion in our teams. Example: We use Owasp ZAP for security testing, at the end we can of course create a detailed report (mostly ...
Mornon's user avatar
  • 1,117
40 votes
11 answers
11k views

What is your approach to low-priority bugs?

What is your team's approach with those bugs that you open and report with the absolute certainty that there will never be time in the future to fix them? Do you think it is better to keep them ...
Guillermo Gonzalez's user avatar
2 votes
6 answers
2k views

What steps to take when you spot a bug before release?

Imagine you are responsible for testing a web application. Your team is preparing a release of a new feature. Just before the release you spot a bug. What next steps would you take next to resolve ...
homet's user avatar
  • 29
0 votes
1 answer
523 views

How can we apply the defect arrival rate to mesure the project evolution?

I wonder how can we apply the defect arrival rate to discover the progress in our testing projects from developers and testers side ? Is there a risk by applying such approach ?
Emna Ayadi's user avatar
4 votes
5 answers
423 views

How can I prove/showcase the value I add as an automation tester to (high) business?

Say that I am a sole QA in a new project, and a first-timer in automation testing in the department (no prior experience or support network). Initial participation in the project (handful of weeks) ...
Astyanax's user avatar
  • 151
0 votes
2 answers
75 views

While raising bug scenario mentioned shall be specific or not?

When Bugs are raised there can be multiple scenarios in which the particular functionality is verified just to make sure is it really a bug or not. While mentioning the scenario if that functionality ...
TestingTeam's user avatar
5 votes
2 answers
411 views

Bug ticket vs Quality not reached

I have a question regarding a feature which is not working as expected because the KPIs decided are not reached. As we are working with machine learning, this is not a bug in the code but for example ...
Damien's user avatar
  • 59
3 votes
5 answers
1k views

What are the scopes of API testing

I am testing few API endpoints of a product and there are many observations like: Server response with 500 error if the application content type is JSON instead of form data. Different endpoints ...
PDHide's user avatar
  • 11.1k
1 vote
2 answers
111 views

Report non-unique ids?

Since a webpage should only have unique id attributes, does that mean you should report that as a bug on an otherwise functional page? For one, it surely makes automation more difficult, but for some ...
Mate Mrše's user avatar
  • 4,119
28 votes
9 answers
8k views

How to respond to requests to retest, in hope that the bug is gone?

We sometimes get requests from developers to re-run a failing test on the latest build, since "we did a lot of changes" and they hope the bug is gone. On one hand, one can claim that they should ...
Michael Stahl's user avatar
-1 votes
3 answers
2k views

Web app accessible to everyone on a random day?

I need to jot down debugging steps for below scenario : "You are hosting a web app in your server which is accessible only to a particular set of people. But on an unusual day, all the people are able ...
brij's user avatar
  • 185
4 votes
3 answers
796 views

When should a bug go to "Will Not Fix" vs "As Designed" on its final state?

Often times we file a bug and later see that it's marked as "As Designed" by the developer. Sometimes it gets marked as "Will Not Fix". When a bug is marked "Will Not Fix" then it is supposed to ...
Mugen's user avatar
  • 410
6 votes
7 answers
1k views

Why is "expected" before "actual" in bug templates?

I've seen a lot of bug templates all having Expected Result before Actual Result. To me, this does not make sense because it breaks the flow of reading through the bug/page. Usually when you read (...
JustATester's user avatar
0 votes
0 answers
38 views

What sections should a high quality Bug report contain? [duplicate]

I am a newbie in testing and i just write in the bug report, the pre-requisites , actual results and expected result section under "description". Other testers say that my report is not professional ...
Eric675's user avatar
0 votes
1 answer
39 views

Is there a name for this type of bug where a bool is overwritten on every iteration of a loop giving an invalid result?

I have found several instances of bugs like this in dusty corners of our automation code base. Fortunately the person responsible for snippets like these has no longer with the company, but I'd like ...
Sidney's user avatar
  • 183
3 votes
3 answers
2k views

How to keep track of regression bugs during Sprint in JIRA?

I want to keep track of all the regression bugs in JIRA, which is not related to any specific user stories in the current sprint. While creating as separate bug/task in the sprint affect its scope. ...
Manikandan's user avatar
0 votes
2 answers
201 views

Table with pagination

Data table loading all data at client side and then doing pagination. I marked this as an issue as the table could have more data in future. But Developer is not convinced and says it's best to load ...
Palak Oza's user avatar
6 votes
6 answers
84 views

Should separate report be created about error that occurs due to existing another error?

I found error that occurs due to another error. If first error will be fixed, I can't reproduce second. Developers are going to fix both of them simultaneously. Should I create two bug reports for ...
Andrii's user avatar
  • 63
2 votes
7 answers
7k views

How to convince the developer a bug exists but is not reproducible?

Let's say I have discovered a bug in mobile application, which I am not able to replicate (i.e., the bug only occurred once) - how can I convince the developer that the bug does exist, so that it can ...
nikhil jain's user avatar
-1 votes
4 answers
2k views

please give me example of the following Priority and Severity of bug? [closed]

in my interview i was asked there is a login page in which the forget password button is not working what will be Severity and Priority and then he told me what if the Submit button not working ...
nikhil jain's user avatar
2 votes
3 answers
596 views

Do I need to perform smoke testing again before sanity testing for every bug fix?

let's say for the 1st time I have checked performed Smoke testing (application main feature) on the 1st day and then I report a Bug and developer fixed and deployed the app I test environment then do ...
nikhil jain's user avatar
1 vote
5 answers
247 views

What to do if a found bug has already been reported?

Should I add it to bug tracker or not? How should I proceed? Should I ignore it?
Ans's user avatar
  • 113
-1 votes
3 answers
115 views

Are there any software for bug report for free download?

I'm writing bug reports by using Bug Tracker 2.9.1 version but after 50 reports, I need to pay money in order to continue using it. Are there any programs for bug reports which I can download for free?...
Shay's user avatar
  • 27
20 votes
6 answers
7k views

What would be the strategy when too many bugs are found in the final round of testing?

The QA team starts testing a software/product and there are “way too many” defects…! Every other scenario is failing, new flows are explored & clarifications sought. What would be the strategy now?...
Bharat Mane's user avatar
  • 6,775
91 votes
17 answers
65k views

Is asking about "The most interesting bug in your career" a good interview question?

We've been interviewing for quite some time and I've been asking candidates: What is the most interesting bug you've found in your career? Either the most interesting, or the one they are proud of ...
alecxe's user avatar
  • 11.4k
5 votes
1 answer
102 views

What are the pitfalls or challenges of converting clickstream/user action logs into test scripts?

We keep having the idea of logging user actions at a detailed enough level to do things like track feature usage, identify common workflow errors, etc. If we had such detailed logging, it seems like ...
c32hedge's user avatar
  • 2,679
4 votes
2 answers
951 views

When is it okay to implement a bug fix as a feature or enhancement?

I sometimes see that issues that seem to be bugs, are declared as a feature or enhancement instead. Here is a contrived example. We have an e-commerce website. Customers can add items to shopping ...
MasterJoe's user avatar
  • 446
2 votes
2 answers
71 views

Should all apps have a bug reporting feature?

Say there is an app (web, mobile etc.). When a backend error occurs, then should the app show the user a summary of the error (and unique error id), without showing any information that could reveal ...
JohnSink's user avatar
  • 567
37 votes
16 answers
11k views

Asking a developer to be explicit about how a bug was fixed

Whenever our developer fixes a bug, he or she just posts "Fixed in version x.x.x.x, please test". We, the QA team, have requested developers to be as detailed as possible about what caused a problem ...
alecxe's user avatar
  • 11.4k
5 votes
1 answer
662 views

How to sell a bug?

As Cem Kaner said: The best tester is not the one who finds the most bugs or who embarrasses the most developers. The best tester is the one who gets the most bugs fixed. Which refers to a ...
alecxe's user avatar
  • 11.4k
1 vote
1 answer
118 views

How to report and record a negative test case

I have a QTP test case and wanted to expand it to test multiple user role types. It should pass for high privilege users and fail for low privilege users at various points depending on what page they ...
user1207381's user avatar
6 votes
6 answers
312 views

How do I deal with poorly documented bugs?

I sometimes come across bugs that do not have enough information to reproduce the bug, or worse, understand what the issue is in the first place. Usually, business analysts, rookie QAs & ...
JohnSink's user avatar
  • 567
4 votes
3 answers
78 views

Should I voluntarily provide a risk report to our customer?

We are a consultant firm that offers software testing services to our customers. Once our contract is finished, we will no longer have access to customers sites or projects. Recently one thing is ...
oscar's user avatar
  • 1,495
4 votes
7 answers
1k views

Why would an external testing team find more bugs then an internal testing team?

I work on a project as an internal testing team, our team put 100% effort to all formal testing procedure like complete testing process & at a certain level of time we don't find bugs in ...
Nitin Rastogi's user avatar
22 votes
7 answers
4k views

How to report a bug that has no technical solution?

When we were testing a project, which would require an Excel sheet as an input. The only validating mechanism of this whole file importing process was offered by Excel macro (validate against inputs' ...
oscar's user avatar
  • 1,495
13 votes
4 answers
444 views

How to handle a developer who misunderstands my bugs and feel there are too many

Last week, one permanent employee came over to my desk and bluntly told me that I was raising too many bugs in Jira. A large number of bugs are putting him in a very difficult position as his ...
QAbird's user avatar
  • 1,007
59 votes
14 answers
13k views

What should be reported when a bug only happens 50% of the time?

So, let's say I'm running some tests and run across some odd behavior that is a deviation from expected results, however, I quickly run the test again and the bug is not reproduced. I begin to ...
lonious's user avatar
  • 783
3 votes
2 answers
111 views

Is it okay to test the absence of exceptions or error messages in an application?

There is a web page which is supposed to display current month's sales of five types of items. One bug report says that a server error message is displayed on this page and the sales report is not ...
JohnSink's user avatar
  • 567
26 votes
10 answers
11k views

What if the software is so buggy it can't really be tested at all?

I know the best bet in this situation is for the testers to go through the process of reporting blocking-type problems initially show up, with the focus being on critical bugs. Since, this type of ...
Bharat Mane's user avatar
  • 6,775
16 votes
6 answers
3k views

How can I isolate bugs of users that we are not able to replicate?

I am having a recurring problem where bugs are cropping up once or twice in a build, and are reported by users but I and my team are not able to replicate them. What techniques do you use to ...
bobo2000's user avatar
  • 261
15 votes
5 answers
4k views

Should QA or tester mention the root cause for a bug?

QA closes bugs where I work. In most cases, bugs are closed without mentioning any details about the root cause. The only info given is one of the options in our bug tracker, such as "code", "test ...
MasterJoe's user avatar
  • 446
6 votes
4 answers
367 views

How do we deal with occasional (but real) application failures

Background: In our UAT testing environment, there have been a few intermittent bugs that come and go. I am not a permanent employee here, my current contract will finish early August. What I have ...
Yu Zhang's user avatar
  • 9,942
28 votes
10 answers
7k views

Senior management expected bug discovery rate to match their expectation

We are four weeks in testing a new application. In summary There is only one developer assigned to this project, basically, 8 man hour is available for this project. The rate of bug discovery is ...
oscar's user avatar
  • 1,495