Questions tagged [bug-report]

For questions around all the myriad different ways of recording and reporting issues.

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1
vote
2answers
55 views

Report non-unique ids?

Since a webpage should only have unique id attributes, does that mean you should report that as a bug on an otherwise functional page? For one, it surely makes automation more difficult, but for some ...
0
votes
1answer
20 views

How can we apply the defect arrival rate to mesure the project evolution?

I wonder how can we apply the defect arrival rate to discover the progress in our testing projects from developers and testers side ? Is there a risk by applying such approach ?
4
votes
5answers
103 views

How can I prove/showcase the value I add as an automation tester to (high) business?

Say that I am a sole QA in a new project, and a first-timer in automation testing in the department (no prior experience or support network). Initial participation in the project (handful of weeks) ...
0
votes
2answers
30 views

While raising bug scenario mentioned shall be specific or not?

When Bugs are raised there can be multiple scenarios in which the particular functionality is verified just to make sure is it really a bug or not. While mentioning the scenario if that functionality ...
10
votes
5answers
463 views

Is it fair to report a bug discovered during code review without performing a test?

I'm QA with some programming experience, so I am able to debug and review the code of the system under test. I also often read the code to understand how to define request or what response should I ...
95
votes
16answers
21k views

Should a tester feel bad about finding too many defects/bugs in the product?

I work as a junior black box tester in a small software house. I work in a medical industry web application. I was assigned a module to test. I did a lot of research and risk analysis and logged at ...
57
votes
19answers
17k views

Best guidelines for bug reporting?

Nothing can ruin your day like a poorly-written bug report. I've seen several sets of guidelines for bug reporting in different organizations. In your opinion, what guidelines/steps are most ...
86
votes
17answers
40k views

Is asking about “The most interesting bug in your career” a good interview question?

We've been interviewing for quite some time and I've been asking candidates: What is the most interesting bug you've found in your career? Either the most interesting, or the one they are proud of ...
5
votes
2answers
389 views

Bug ticket vs Quality not reached

I have a question regarding a feature which is not working as expected because the KPIs decided are not reached. As we are working with machine learning, this is not a bug in the code but for example ...
3
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4answers
132 views

What are the scopes of API testing

I am testing few API endpoints of a product and there are many observations like: Server response with 500 error if the application content type is JSON instead of form data. Different endpoints ...
23
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14answers
4k views

Should QA report bugs on features before they are fully implemented?

I am a developer and I generally check in partial implementations so that I don't have too much uncommited code at any time. I make sure that the application compiles and that it does not interfere ...
27
votes
9answers
7k views

How to respond to requests to retest, in hope that the bug is gone?

We sometimes get requests from developers to re-run a failing test on the latest build, since "we did a lot of changes" and they hope the bug is gone. On one hand, one can claim that they should ...
-1
votes
3answers
537 views

Web app accessible to everyone on a random day?

I need to jot down debugging steps for below scenario : "You are hosting a web app in your server which is accessible only to a particular set of people. But on an unusual day, all the people are able ...
2
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4answers
3k views

How to avoid bug leakage in the Software Product

Can you anyone explain the What is Bug leakage with example and how to avoid bug leakage in software product development?
36
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15answers
10k views

Asking a developer to be explicit about how a bug was fixed

Whenever our developer fixes a bug, he or she just posts "Fixed in version x.x.x.x, please test". We, the QA team, have requested developers to be as detailed as possible about what caused a problem ...
24
votes
3answers
1k views

Reporting Intermittent Bugs

I am an entry level tester and been experiencing new things about testing everyday which is great. So I am thinking, how do I deal with an intermittent bug since its most likely that developers wont ...
12
votes
10answers
12k views

What is the difference between bug severity and bug priority?

This is a basic question. Most projects mix both priority and severity into a single value. What reasons are there to separately assign severity and priority to a defect? What do testing methodologies ...
3
votes
3answers
582 views

How to keep track of regression bugs during Sprint in JIRA?

I want to keep track of all the regression bugs in JIRA, which is not related to any specific user stories in the current sprint. While creating as separate bug/task in the sprint affect its scope. ...
4
votes
3answers
116 views

When should a bug go to “Will Not Fix” vs “As Designed” on its final state?

Often times we file a bug and later see that it's marked as "As Designed" by the developer. Sometimes it gets marked as "Will Not Fix". When a bug is marked "Will Not Fix" then it is supposed to ...
5
votes
7answers
246 views

Why is “expected” before “actual” in bug templates?

I've seen a lot of bug templates all having Expected Result before Actual Result. To me, this does not make sense because it breaks the flow of reading through the bug/page. Usually when you read (...
59
votes
15answers
23k views

How should a Software Tester deal with missed Defects/bugs in Production?

I work as a QA/test engineer in a small software company. It is an e-commerce based product. I was assigned a few projects by my manager. I mostly do functional/blackbox testing. Before the production ...
0
votes
0answers
34 views

What sections should a high quality Bug report contain? [duplicate]

I am a newbie in testing and i just write in the bug report, the pre-requisites , actual results and expected result section under "description". Other testers say that my report is not professional ...
0
votes
1answer
33 views

Is there a name for this type of bug where a bool is overwritten on every iteration of a loop giving an invalid result?

I have found several instances of bugs like this in dusty corners of our automation code base. Fortunately the person responsible for snippets like these has no longer with the company, but I'd like ...
20
votes
6answers
5k views

What would be the strategy when too many bugs are found in the final round of testing?

The QA team starts testing a software/product and there are “way too many” defects…! Every other scenario is failing, new flows are explored & clarifications sought. What would be the strategy now?...
41
votes
12answers
8k views

What should Testers do if they are not able to find good defects in the product?

I work as manual/black-box tester. My responsibility primarily includes functional testing of a web application and to some extent database testing using sql server, based on the functional ...
57
votes
14answers
12k views

What should be reported when a bug only happens 50% of the time?

So, let's say I'm running some tests and run across some odd behavior that is a deviation from expected results, however, I quickly run the test again and the bug is not reproduced. I begin to ...
0
votes
2answers
98 views

Table with pagination

Data table loading all data at client side and then doing pagination. I marked this as an issue as the table could have more data in future. But Developer is not convinced and says it's best to load ...
6
votes
6answers
74 views

Should separate report be created about error that occurs due to existing another error?

I found error that occurs due to another error. If first error will be fixed, I can't reproduce second. Developers are going to fix both of them simultaneously. Should I create two bug reports for ...
4
votes
7answers
668 views

Why would an external testing team find more bugs then an internal testing team?

I work on a project as an internal testing team, our team put 100% effort to all formal testing procedure like complete testing process & at a certain level of time we don't find bugs in ...
2
votes
3answers
424 views

Do I need to perform smoke testing again before sanity testing for every bug fix?

let's say for the 1st time I have checked performed Smoke testing (application main feature) on the 1st day and then I report a Bug and developer fixed and deployed the app I test environment then do ...
2
votes
7answers
3k views

How to convince the developer a bug exists but is not reproducible?

Let's say I have discovered a bug in mobile application, which I am not able to replicate (i.e., the bug only occurred once) - how can I convince the developer that the bug does exist, so that it can ...
-1
votes
4answers
1k views

please give me example of the following Priority and Severity of bug? [closed]

in my interview i was asked there is a login page in which the forget password button is not working what will be Severity and Priority and then he told me what if the Submit button not working ...
-1
votes
3answers
98 views

Are there any software for bug report for free download?

I'm writing bug reports by using Bug Tracker 2.9.1 version but after 50 reports, I need to pay money in order to continue using it. Are there any programs for bug reports which I can download for free?...
0
votes
5answers
171 views

What to do if a found bug has already been reported?

Should I add it to bug tracker or not? How should I proceed? Should I ignore it?
2
votes
1answer
41 views

Should all apps have a bug reporting feature?

Say there is an app (web, mobile etc.). When a backend error occurs, then should the app show the user a summary of the error (and unique error id), without showing any information that could reveal ...
15
votes
7answers
13k views

What is common practice for labels of the bug severity?

What is the most common labels for the bug severity: High-Med-Low-etc., A-B-C-etc., 1-2-3-etc. or different? Where they origin? What is the best practice to use?
24
votes
7answers
4k views

What should a Software Tester do to become more valuable and helpful for the Development Team?

When I write detailed defect descriptions or bug reports, then my team's Development manager feels satisfied. What are few things a blackbox tester can do to help the Developers become more productive ...
5
votes
1answer
97 views

What are the pitfalls or challenges of converting clickstream/user action logs into test scripts?

We keep having the idea of logging user actions at a detailed enough level to do things like track feature usage, identify common workflow errors, etc. If we had such detailed logging, it seems like ...
37
votes
10answers
4k views

What is meant by “Automated tests don't find new bugs”?

As I understand it, this sentence means that automated tests don't find new bugs in existing code (though they might catch a new bug in new code that breaks old code). Is this correct? Or is this ...
4
votes
2answers
390 views

When is it okay to implement a bug fix as a feature or enhancement?

I sometimes see that issues that seem to be bugs, are declared as a feature or enhancement instead. Here is a contrived example. We have an e-commerce website. Customers can add items to shopping ...
14
votes
5answers
2k views

Should QA or tester mention the root cause for a bug?

QA closes bugs where I work. In most cases, bugs are closed without mentioning any details about the root cause. The only info given is one of the options in our bug tracker, such as "code", "test ...
16
votes
6answers
3k views

How can I isolate bugs of users that we are not able to replicate?

I am having a recurring problem where bugs are cropping up once or twice in a build, and are reported by users but I and my team are not able to replicate them. What techniques do you use to ...
8
votes
7answers
2k views

How to avoid duplicated bug reports, described from different user perspective?

We get a lot of bug reports that ends up as the same bug, but are described through the eyes of a different user. For example one can see a device has crashed, the other sees communications loss and ...
6
votes
1answer
452 views

How to sell a bug?

As Cem Kaner said: The best tester is not the one who finds the most bugs or who embarrasses the most developers. The best tester is the one who gets the most bugs fixed. Which refers to a ...
24
votes
8answers
9k views

What if the software is so buggy it can't really be tested at all?

I know the best bet in this situation is for the testers to go through the process of reporting blocking-type problems initially show up, with the focus being on critical bugs. Since, this type of ...
1
vote
1answer
105 views

How to report and record a negative test case

I have a QTP test case and wanted to expand it to test multiple user role types. It should pass for high privilege users and fail for low privilege users at various points depending on what page they ...
12
votes
4answers
342 views

How to handle a developer who misunderstands my bugs and feel there are too many

Last week, one permanent employee came over to my desk and bluntly told me that I was raising too many bugs in Jira. A large number of bugs are putting him in a very difficult position as his ...
5
votes
6answers
208 views

How do I deal with poorly documented bugs?

I sometimes come across bugs that do not have enough information to reproduce the bug, or worse, understand what the issue is in the first place. Usually, business analysts, rookie QAs & ...
6
votes
6answers
61k views

WebDriver API: 'Failed to send keys because cannot focus element' — better workaround than using Firefox instead of Chrome?

There's a bug in the chromedriver.exe Chrome driver for Selenium's WebDriver API. You can't use send_keys for certain types of inputs, like for the jQuery plugin "EZPZ Hint". It works okay on simple ...
4
votes
3answers
72 views

Should I voluntarily provide a risk report to our customer?

We are a consultant firm that offers software testing services to our customers. Once our contract is finished, we will no longer have access to customers sites or projects. Recently one thing is ...