Questions tagged [bug-report]

For questions around all the myriad different ways of recording and reporting issues.

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0
votes
1answer
22 views

How can we apply the defect arrival rate to mesure the project evolution?

I wonder how can we apply the defect arrival rate to discover the progress in our testing projects from developers and testers side ? Is there a risk by applying such approach ?
4
votes
5answers
108 views

How can I prove/showcase the value I add as an automation tester to (high) business?

Say that I am a sole QA in a new project, and a first-timer in automation testing in the department (no prior experience or support network). Initial participation in the project (handful of weeks) ...
0
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2answers
30 views

While raising bug scenario mentioned shall be specific or not?

When Bugs are raised there can be multiple scenarios in which the particular functionality is verified just to make sure is it really a bug or not. While mentioning the scenario if that functionality ...
5
votes
2answers
390 views

Bug ticket vs Quality not reached

I have a question regarding a feature which is not working as expected because the KPIs decided are not reached. As we are working with machine learning, this is not a bug in the code but for example ...
3
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4answers
148 views

What are the scopes of API testing

I am testing few API endpoints of a product and there are many observations like: Server response with 500 error if the application content type is JSON instead of form data. Different endpoints ...
1
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2answers
55 views

Report non-unique ids?

Since a webpage should only have unique id attributes, does that mean you should report that as a bug on an otherwise functional page? For one, it surely makes automation more difficult, but for some ...
27
votes
9answers
7k views

How to respond to requests to retest, in hope that the bug is gone?

We sometimes get requests from developers to re-run a failing test on the latest build, since "we did a lot of changes" and they hope the bug is gone. On one hand, one can claim that they should ...
-1
votes
3answers
619 views

Web app accessible to everyone on a random day?

I need to jot down debugging steps for below scenario : "You are hosting a web app in your server which is accessible only to a particular set of people. But on an unusual day, all the people are able ...
4
votes
3answers
117 views

When should a bug go to “Will Not Fix” vs “As Designed” on its final state?

Often times we file a bug and later see that it's marked as "As Designed" by the developer. Sometimes it gets marked as "Will Not Fix". When a bug is marked "Will Not Fix" then it is supposed to ...
5
votes
7answers
287 views

Why is “expected” before “actual” in bug templates?

I've seen a lot of bug templates all having Expected Result before Actual Result. To me, this does not make sense because it breaks the flow of reading through the bug/page. Usually when you read (...
0
votes
0answers
35 views

What sections should a high quality Bug report contain? [duplicate]

I am a newbie in testing and i just write in the bug report, the pre-requisites , actual results and expected result section under "description". Other testers say that my report is not professional ...
0
votes
1answer
33 views

Is there a name for this type of bug where a bool is overwritten on every iteration of a loop giving an invalid result?

I have found several instances of bugs like this in dusty corners of our automation code base. Fortunately the person responsible for snippets like these has no longer with the company, but I'd like ...
3
votes
3answers
630 views

How to keep track of regression bugs during Sprint in JIRA?

I want to keep track of all the regression bugs in JIRA, which is not related to any specific user stories in the current sprint. While creating as separate bug/task in the sprint affect its scope. ...
0
votes
2answers
99 views

Table with pagination

Data table loading all data at client side and then doing pagination. I marked this as an issue as the table could have more data in future. But Developer is not convinced and says it's best to load ...
6
votes
6answers
74 views

Should separate report be created about error that occurs due to existing another error?

I found error that occurs due to another error. If first error will be fixed, I can't reproduce second. Developers are going to fix both of them simultaneously. Should I create two bug reports for ...
2
votes
7answers
3k views

How to convince the developer a bug exists but is not reproducible?

Let's say I have discovered a bug in mobile application, which I am not able to replicate (i.e., the bug only occurred once) - how can I convince the developer that the bug does exist, so that it can ...
-1
votes
4answers
1k views

please give me example of the following Priority and Severity of bug? [closed]

in my interview i was asked there is a login page in which the forget password button is not working what will be Severity and Priority and then he told me what if the Submit button not working ...
2
votes
3answers
436 views

Do I need to perform smoke testing again before sanity testing for every bug fix?

let's say for the 1st time I have checked performed Smoke testing (application main feature) on the 1st day and then I report a Bug and developer fixed and deployed the app I test environment then do ...
0
votes
5answers
174 views

What to do if a found bug has already been reported?

Should I add it to bug tracker or not? How should I proceed? Should I ignore it?
-1
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3answers
98 views

Are there any software for bug report for free download?

I'm writing bug reports by using Bug Tracker 2.9.1 version but after 50 reports, I need to pay money in order to continue using it. Are there any programs for bug reports which I can download for free?...
20
votes
6answers
5k views

What would be the strategy when too many bugs are found in the final round of testing?

The QA team starts testing a software/product and there are “way too many” defects…! Every other scenario is failing, new flows are explored & clarifications sought. What would be the strategy now?...
86
votes
17answers
41k views

Is asking about “The most interesting bug in your career” a good interview question?

We've been interviewing for quite some time and I've been asking candidates: What is the most interesting bug you've found in your career? Either the most interesting, or the one they are proud of ...
5
votes
1answer
97 views

What are the pitfalls or challenges of converting clickstream/user action logs into test scripts?

We keep having the idea of logging user actions at a detailed enough level to do things like track feature usage, identify common workflow errors, etc. If we had such detailed logging, it seems like ...
4
votes
2answers
405 views

When is it okay to implement a bug fix as a feature or enhancement?

I sometimes see that issues that seem to be bugs, are declared as a feature or enhancement instead. Here is a contrived example. We have an e-commerce website. Customers can add items to shopping ...
2
votes
1answer
41 views

Should all apps have a bug reporting feature?

Say there is an app (web, mobile etc.). When a backend error occurs, then should the app show the user a summary of the error (and unique error id), without showing any information that could reveal ...
36
votes
15answers
10k views

Asking a developer to be explicit about how a bug was fixed

Whenever our developer fixes a bug, he or she just posts "Fixed in version x.x.x.x, please test". We, the QA team, have requested developers to be as detailed as possible about what caused a problem ...
6
votes
1answer
459 views

How to sell a bug?

As Cem Kaner said: The best tester is not the one who finds the most bugs or who embarrasses the most developers. The best tester is the one who gets the most bugs fixed. Which refers to a ...
1
vote
1answer
105 views

How to report and record a negative test case

I have a QTP test case and wanted to expand it to test multiple user role types. It should pass for high privilege users and fail for low privilege users at various points depending on what page they ...
5
votes
6answers
210 views

How do I deal with poorly documented bugs?

I sometimes come across bugs that do not have enough information to reproduce the bug, or worse, understand what the issue is in the first place. Usually, business analysts, rookie QAs & ...
4
votes
3answers
72 views

Should I voluntarily provide a risk report to our customer?

We are a consultant firm that offers software testing services to our customers. Once our contract is finished, we will no longer have access to customers sites or projects. Recently one thing is ...
4
votes
7answers
686 views

Why would an external testing team find more bugs then an internal testing team?

I work on a project as an internal testing team, our team put 100% effort to all formal testing procedure like complete testing process & at a certain level of time we don't find bugs in ...
21
votes
7answers
4k views

How to report a bug that has no technical solution?

When we were testing a project, which would require an Excel sheet as an input. The only validating mechanism of this whole file importing process was offered by Excel macro (validate against inputs' ...
12
votes
4answers
344 views

How to handle a developer who misunderstands my bugs and feel there are too many

Last week, one permanent employee came over to my desk and bluntly told me that I was raising too many bugs in Jira. A large number of bugs are putting him in a very difficult position as his ...
57
votes
14answers
12k views

What should be reported when a bug only happens 50% of the time?

So, let's say I'm running some tests and run across some odd behavior that is a deviation from expected results, however, I quickly run the test again and the bug is not reproduced. I begin to ...
3
votes
2answers
71 views

Is it okay to test the absence of exceptions or error messages in an application?

There is a web page which is supposed to display current month's sales of five types of items. One bug report says that a server error message is displayed on this page and the sales report is not ...
24
votes
8answers
9k views

What if the software is so buggy it can't really be tested at all?

I know the best bet in this situation is for the testers to go through the process of reporting blocking-type problems initially show up, with the focus being on critical bugs. Since, this type of ...
16
votes
6answers
3k views

How can I isolate bugs of users that we are not able to replicate?

I am having a recurring problem where bugs are cropping up once or twice in a build, and are reported by users but I and my team are not able to replicate them. What techniques do you use to ...
14
votes
5answers
2k views

Should QA or tester mention the root cause for a bug?

QA closes bugs where I work. In most cases, bugs are closed without mentioning any details about the root cause. The only info given is one of the options in our bug tracker, such as "code", "test ...
6
votes
4answers
231 views

How do we deal with occasional (but real) application failures

Background: In our UAT testing environment, there have been a few intermittent bugs that come and go. I am not a permanent employee here, my current contract will finish early August. What I have ...
28
votes
10answers
7k views

Senior management expected bug discovery rate to match their expectation

We are four weeks in testing a new application. In summary There is only one developer assigned to this project, basically, 8 man hour is available for this project. The rate of bug discovery is ...
59
votes
15answers
23k views

How should a Software Tester deal with missed Defects/bugs in Production?

I work as a QA/test engineer in a small software company. It is an e-commerce based product. I was assigned a few projects by my manager. I mostly do functional/blackbox testing. Before the production ...
3
votes
3answers
122 views

Should I report bugs during Proof of Concept stage?

Have been working on a proof of concept project for a potential customer. If it is successful, we will get a 6 month worth of contract from them. I have discovered two bugs during this proof of ...
2
votes
4answers
3k views

How to avoid bug leakage in the Software Product

Can you anyone explain the What is Bug leakage with example and how to avoid bug leakage in software product development?
5
votes
6answers
210 views

Testing without SRS as a fresher tester?

I am new to testing field and from a non-technical background how should I report bugs without SRS (Software Requirements Specification)?
24
votes
7answers
4k views

What should a Software Tester do to become more valuable and helpful for the Development Team?

When I write detailed defect descriptions or bug reports, then my team's Development manager feels satisfied. What are few things a blackbox tester can do to help the Developers become more productive ...
95
votes
16answers
21k views

Should a tester feel bad about finding too many defects/bugs in the product?

I work as a junior black box tester in a small software house. I work in a medical industry web application. I was assigned a module to test. I did a lot of research and risk analysis and logged at ...
0
votes
1answer
141 views

I want to generate a report from Bugzilla [closed]

I want to generate a bug report from Bugzilla, which should be consist of following status Confirmed In progress Verified and Closed So how I can generate the report with the mentioned status?
1
vote
1answer
101 views

How can I remove the duplicate suggestions from Bugzilla?

The Bugzilla duplicate suggestions are useless for me, since I'm the only tester and I know my own bugs quite well. The list is shown on the http://bugzilla/enter_bug.cgi page (where bugzilla is the ...
3
votes
6answers
250 views

Is it mandatory to include “Actual results” section in a Defect/Bug Report?

Consider these steps to reproduce a bug: Steps: 1. Login to the app with valid credentials. 2. Click on "Administrator" tab. 3. // 4. // Few more steps 5. // 6. // Few more ...
0
votes
4answers
918 views

What are the tools for root cause analysis?

Root cause analysis is one of the key work of a QA tester, which can help in fixing the issue faster. We use logs and Firebug. The request fails and we can say, this request fails, this command fails ...