Questions tagged [bug-report]

For questions around all the myriad different ways of recording and reporting issues.

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3
votes
6answers
229 views

Is it mandatory to include “Actual results” section in a Defect/Bug Report?

Consider these steps to reproduce a bug: Steps: 1. Login to the app with valid credentials. 2. Click on "Administrator" tab. 3. // 4. // Few more steps 5. // 6. // Few more ...
3
votes
4answers
857 views

How to report test progress when you have blocking issues?

I have a data migration project going on. There's a semantic mapping tool in the middle to translate between two DBs. I'm testing that. However, some issues that I find are fairly...blocking. E.g, ...
3
votes
3answers
287 views

How to solve miscommunication issues with qa in order to decrease task redundancy?

How to handle the situation where communicated bugs by the qa are duplicated as new issues by members of the project other than qa? What is the role if qa in this situation? Additional note: Time is ...
3
votes
2answers
778 views

Radiobutton group with NO default option: bug / acceptable / it depends?

I'd like to have an independent opinion / samples of whether radiobutton group should have an option selected by default: some colleagues tend to submit missing choice as an issue, while others say ...
3
votes
4answers
261 views

Status of TFS test case after execution when minor errors occured

What's the best status of test case execution when minor error occurs, but the main goal of the test case is fulfilled. Let's consider this test scenario: Test case title: Addition of object Press ...
3
votes
4answers
2k views

Strategy to handle legacy bugs

There are a number of new developers and testers in our team. When the testers are testing the new features the developers built, they are finding a number of issues, which is not strictly in the ...
3
votes
3answers
418 views

Bug Fix Verification - UI Design

I am working on this ticket created by a fellow QA Tester. The ticket requires a notification message with a link to be created. Our developer worked on it and acceptance test was met. However, upon ...
3
votes
2answers
68 views

Is it okay to test the absence of exceptions or error messages in an application?

There is a web page which is supposed to display current month's sales of five types of items. One bug report says that a server error message is displayed on this page and the sales report is not ...
3
votes
3answers
117 views

Should I report bugs during Proof of Concept stage?

Have been working on a proof of concept project for a potential customer. If it is successful, we will get a 6 month worth of contract from them. I have discovered two bugs during this proof of ...
3
votes
3answers
361 views

Bug reporting on documents

In my job I have to test Markdown documents. This includes looking for bugs related to: The procedure described in the document Typos, grammar mistakes, etc. The HTML version of the document Right ...
3
votes
3answers
93 views

Obfuscating logs before publishing

I sometimes have a temptation to report some entries from our logs on public fora like StackExchange to get help form the wider community on isolating root causes. However, I rather refrain from that ...
3
votes
1answer
228 views

Keyboard visualisation tool?

What I'm looking for is a tool that would be able to detect and visualize keyboard actions when recording video. I imagine a resize-able always-on-top window showing current keyboard layout and ...
3
votes
3answers
297 views

How to keep track of regression bugs during Sprint in JIRA?

I want to keep track of all the regression bugs in JIRA, which is not related to any specific user stories in the current sprint. While creating as separate bug/task in the sprint affect its scope. ...
3
votes
5answers
1k views

How do we create a “Test Incident” Report?

Incident: Any event occurring that requires investigation. Defect: Any flaw in a component/system that can cause a component/system to fail to perform its required functionality. How is a Test ...
2
votes
5answers
629 views

Who should log bugs? [closed]

In an agile environment where project priorities constantly change meeting deliverables, how healthy is the situation where bugs are logged by project members other than the actual qa member who is ...
2
votes
7answers
2k views

How to convince the developer a bug exists but is not reproducible?

Let's say I have discovered a bug in mobile application, which I am not able to replicate (i.e., the bug only occurred once) - how can I convince the developer that the bug does exist, so that it can ...
2
votes
5answers
178 views

Should the highest bug priority be limited to bugs found on the production server

I have a disagreement with the dev team lead over whether a P0 bug has to be on the production server or not. We are using JIRA as bug tracking system, and I've found this bug on another team's ...
2
votes
3answers
331 views

Is it common to track defects found during code reviews?

In "Applied Software Measurement" and "Code Complete" the authors state concrete numbers for removal efficiency of defects found during code reviews (formal, informal etc). Is it common to track ...
2
votes
4answers
616 views

Should I consider a valid 9 digit zip code failure to be a bug?

We have a form that accepts zipcode It has quite a big field It accepts 90210 It rejects 902 902111 902-aaa aaabbbccc However it also rejects 90210-1234 Should I consider this a bug? Is it ...
2
votes
3answers
309 views

Do I need to perform smoke testing again before sanity testing for every bug fix?

let's say for the 1st time I have checked performed Smoke testing (application main feature) on the 1st day and then I report a Bug and developer fixed and deployed the app I test environment then do ...
2
votes
4answers
2k views

How to avoid bug leakage in the Software Product

Can you anyone explain the What is Bug leakage with example and how to avoid bug leakage in software product development?
2
votes
2answers
1k views

Reporting capabilities for automated tests using Selenium

How can we add reporting capabilities to Selenium based UI automated testing, such as reports on failed and passed tests, recurring failed tests, etc.?
2
votes
3answers
184 views

Suggest any open source projects to improve my manual testing skills

I'm a software test engineer and want to improve my manual testing skills so that I can utilize them in my organization. Please suggest any good exercises specially for manual testing.
2
votes
1answer
39 views

Should all apps have a bug reporting feature?

Say there is an app (web, mobile etc.). When a backend error occurs, then should the app show the user a summary of the error (and unique error id), without showing any information that could reveal ...
2
votes
1answer
87 views

What are the techniques that VLC media player follows to assure software Quality? [closed]

I wanna know about the vlc media player's software quality techniques, how they assure the quality of product (detailed). I would like to know the following facts: What development model they follow ?...
1
vote
2answers
199 views

What should be a ideal Bug Post? [duplicate]

In my career, I have used a variety of issue tracking systems to post bugs. I have written a small article on what should be present ideally in a bug post (http://shantonusarker.blogspot.com/2012/09/a-...
1
vote
1answer
84 views

Setup MantisBT to accept RFP

How can I change mantisbt so it can have a RFP type issue. Basically I want to publish a link to my website. And potential clients can go to my mantis and report an RFP issue. RFP issue should have ...
1
vote
1answer
97 views

How to report and record a negative test case

I have a QTP test case and wanted to expand it to test multiple user role types. It should pass for high privilege users and fail for low privilege users at various points depending on what page they ...
1
vote
1answer
84 views

How can I remove the duplicate suggestions from Bugzilla?

The Bugzilla duplicate suggestions are useless for me, since I'm the only tester and I know my own bugs quite well. The list is shown on the http://bugzilla/enter_bug.cgi page (where bugzilla is the ...
1
vote
1answer
1k views

Which was the most challenging and interesting Bug that you ever found? [closed]

Which are some of the most interesting bugs that you as a "Tester" , have found in your career. I want to collect different test ideas(through bugs) so that I can test better. Please share the main ...
1
vote
6answers
842 views

Should we include 'Defect Impact analysis' section in the Bug report?

When a tester logs a new defect/bug, should there be a section on how the Bug impacts the business and how many modules/features it would impact? Is that a good bug reporting practice?
1
vote
1answer
94 views

How to generate software reliability reports

We have are developing software application and we have developed about 80% of application and also tested. Now, for pilot launching, we required software reliability reports. Does anyone have any ...
1
vote
3answers
3k views

Mantis or RedMine [closed]

For our small business and team, I am researching a decent bugtracking system. I have narrowed it down to two that seem to fit our needs (easy to set up, easy to post bugs for non-programmers, SVN ...
0
votes
5answers
165 views

What to do if a found bug has already been reported?

Should I add it to bug tracker or not? How should I proceed? Should I ignore it?
0
votes
1answer
33 views

reviews format for external program or system

I have some tasks to do for reviews, but the program that I will reviewed was not mine.. It comes from external and nothing documentations of it.. I already run test on it and it delivered some ...
0
votes
1answer
32 views

Is there a name for this type of bug where a bool is overwritten on every iteration of a loop giving an invalid result?

I have found several instances of bugs like this in dusty corners of our automation code base. Fortunately the person responsible for snippets like these has no longer with the company, but I'd like ...
0
votes
2answers
77 views

Table with pagination

Data table loading all data at client side and then doing pagination. I marked this as an issue as the table could have more data in future. But Developer is not convinced and says it's best to load ...
0
votes
4answers
798 views

What are the tools for root cause analysis?

Root cause analysis is one of the key work of a QA tester, which can help in fixing the issue faster. We use logs and Firebug. The request fails and we can say, this request fails, this command fails ...
0
votes
4answers
122 views

How much effort do people spend on reporting/fixing a bug in hours/currency? [closed]

I need some good statistics on how much effort do people spend on an average software bug. We assume that there is some interface between users and developers and wish to calculate just the bug costs, ...
0
votes
1answer
514 views

cURL and HAR for Web application testing

I found Web browsers provides information that could be somehow useful for a tester/dev: HAR (HTTP ARchive) files that can be later viewed with HAR viewers. cURL command, e.g., here is what I got ...
0
votes
1answer
131 views

I want to generate a report from Bugzilla [closed]

I want to generate a bug report from Bugzilla, which should be consist of following status Confirmed In progress Verified and Closed So how I can generate the report with the mentioned status?
0
votes
1answer
120 views

Issue tracking - project version tracking

I have recently joined a new company and I am dragging them by the scruff of their neck into the 21st Century when it comes to development and testing processes. I have just introduced JIRA after ...
0
votes
3answers
101 views

Bug Reporting/Tracking Solution for Third Party and In-house Teams

I am gearing up to start a project where development will be taking place in-house and with a third party at the same time. I am trying to find a solution which will allow both us and the third ...
0
votes
0answers
29 views

What sections should a high quality Bug report contain? [duplicate]

I am a newbie in testing and i just write in the bug report, the pre-requisites , actual results and expected result section under "description". Other testers say that my report is not professional ...
-1
votes
3answers
97 views

Are there any software for bug report for free download?

I'm writing bug reports by using Bug Tracker 2.9.1 version but after 50 reports, I need to pay money in order to continue using it. Are there any programs for bug reports which I can download for free?...
-1
votes
4answers
780 views

please give me example of the following Priority and Severity of bug? [closed]

in my interview i was asked there is a login page in which the forget password button is not working what will be Severity and Priority and then he told me what if the Submit button not working ...
-1
votes
0answers
15 views

Gherkin style Jira bug reports

Do you have experience with writing a Gherkin style bug report in Jira or other bug tracking software? Expected results could be copied from the specification as Given I'm on the login page When I ...
-4
votes
1answer
852 views

What are the most popular bug tracking tools? [closed]

What are the most popular bug tracking / issue tracking tools, in order of popularity? I've been scouring the web but can't find a definitive (and ordered) list. I suspect that near the top of the ...