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Questions tagged [defect-tracking]

Defect tracking is the process of tracking the logged defects in a product from beginning to closure

-3
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0answers
14 views

What filter types does Jira has? [on hold]

I heard that Jira has three types of filters . What are they and how they differ from each other?
-2
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2answers
17 views

What is “External issue ID” field in Jira for?

What is the purpose of "External issue ID" field in issue form in Jira bug tracking system? Or in any other bug tracking system for that matter.
10
votes
4answers
2k views

How bug prioritization works in agile projects vs non agile

When reporting a defect, we are setting the priority and severity of the defect. How this works with agile development? Is there any specific way ? How bug prioritization works in agile projects vs ...
4
votes
6answers
133 views

Is it valuable to measure bug count per hour of dev time?

Recently a custom metric was presented to our team during a meeting about software quality. The metric was: number of found bugs divided by the sum of dev time (aggregated as team average and also ...
0
votes
0answers
29 views

What sections should a high quality Bug report contain? [duplicate]

I am a newbie in testing and i just write in the bug report, the pre-requisites , actual results and expected result section under "description". Other testers say that my report is not professional ...
6
votes
12answers
289 views

Should only Software Testers be blamed for serious production defects?

I work as QA engineer whose responsibility is primarily testing the functionality of a financial web application and database testing to some extent. I have miss some critical defects in the past ...
0
votes
3answers
47 views

How to manage multiple defects on one story?

I'm SM for an agile team. One of our testers opened a couple of defects on a story (that really wasn't ready to be tested - but that's another issue). Before those defects were resolved, the tester ...
1
vote
1answer
25 views

What percentage of total Requirements for a system are defect?

I have a question regarding the percentage of defect requirements of the total set of requirements for a certain System. Is there any literature, that has some figures (i.e. mean) how many ...
20
votes
6answers
4k views

What would be the strategy when too many bugs are found in the final round of testing?

The QA team starts testing a software/product and there are “way too many” defects…! Every other scenario is failing, new flows are explored & clarifications sought. What would be the strategy now?...
3
votes
3answers
88 views

What do we consider the defect severity in the case: “Edit window is not opening” [closed]

I have a requirement which say: The user should be able to view the employee information. The user can edit/Add or delete information.I followed the following scenario: I Clicked on an employee name ...
3
votes
3answers
81 views

How to establish better tracking of escaped bugs?

At my company, we don't have good tracking for escaped bugs (or awareness of in QA a lot of the time) once releases go to prod. When the users find bugs they have a tendency to go straight to the ...
0
votes
1answer
511 views

Defect prevention audit

This is testing certification question .I think the ans will be B . Need your opinion During an Audit , Auditor asked for evidences that the defect prevention activities are effective.Which of ...
2
votes
1answer
838 views

Defect leakage calculation

I am a DBA by profession and never been part of any development or testing activity. It will be great if you can help me with the calculation Calculate defect leakage in design where there are: 15 ...
24
votes
8answers
8k views

What if the software is so buggy it can't really be tested at all?

I know the best bet in this situation is for the testers to go through the process of reporting blocking-type problems initially show up, with the focus being on critical bugs. Since, this type of ...
9
votes
5answers
388 views

How to explain what a software tester does to a 6 year old?

We have a curious 6-year old daughter and she asks a lot of questions. Me and my wife both do Quality Assurance, she does it full-time, I do it part-time. Currently, I think we have not managed to ...
52
votes
15answers
19k views

How should a Software Tester deal with missed Defects/bugs in Production?

I work as a QA/test engineer in a small software company. It is an e-commerce based product. I was assigned a few projects by my manager. I mostly do functional/blackbox testing. Before the production ...
1
vote
1answer
441 views

The difference of Jira Epics and Components [closed]

I read on Jira documentation and do some research. However, i'm still a bit confused about Components and Epics. In a sample website like Facebook, it has features like Login, Register, Write A Post ...
2
votes
3answers
2k views

How to avoid bug leakage in the Software Product

Can you anyone explain the What is Bug leakage with example and how to avoid bug leakage in software product development?
1
vote
1answer
137 views

How to change status if the bug is solve which is assigned by the administrator in mantis

i am login as the administrator in the mantis i have assign developer bug.but if how will developer change the status of the bug which is assign by the tester or admin in mantis
2
votes
2answers
165 views

Need recommendations for a system for storing test cases, test results, build details, etc

I am working on a process improvement effort, and I need to get our QA operations up to the industry standards. I am exploring the various systems available in the marketplace which help to store ...
0
votes
6answers
354 views

Online free bug tracking tools?

I need to share some Bugs and Test cases with someone. Is there any more professional way of doing that rather sending it over MS Excel? I'm looking for some free cloud based test management tool. ...
5
votes
6answers
175 views

Testing without SRS as a fresher tester?

I am new to testing field and from a non-technical background how should I report bugs without SRS (Software Requirements Specification)?
23
votes
7answers
4k views

What should a Software Tester do to become more valuable and helpful for the Development Team?

When I write detailed defect descriptions or bug reports, then my team's Development manager feels satisfied. What are few things a blackbox tester can do to help the Developers become more productive ...
92
votes
15answers
20k views

Should a tester feel bad about finding too many defects/bugs in the product?

I work as a junior black box tester in a small software house. I work on a medical industry web application. I was assigned a module to test. I did a lot of research and risk analysis and logged at ...
0
votes
1answer
513 views

Which is the best open source Project management tool which supports defect management as well? [closed]

I am working for a start-up company as a Product Quality Assurance Engineer. I have to do requirement management, test case management, and defect management. And also to generate a report at the end ...
1
vote
2answers
582 views

Defect distribution equation explanation

I cannot figure out the logic behind the following formula: Defect distribution= (Total number of defects / Functional Area) * Phase * Status How can I multiply by phase and status? How would the ...
3
votes
6answers
219 views

Is it mandatory to include “Actual results” section in a Defect/Bug Report?

Consider these steps to reproduce a bug: Steps: 1. Login to the app with valid credentials. 2. Click on "Administrator" tab. 3. // 4. // Few more steps 5. // 6. // Few more ...
5
votes
4answers
265 views

What is normal communication when a developer moves a ticket to Ready for Test?

I have had a bit of ongoing debate and discussion with the developers on my team about the amount of information expected when a developer completes work on a ticket and passes it to QA. We are an ...
3
votes
3answers
89 views

Field name for Regression or Progression defects [closed]

I am looking for a name for the field that will hold the following values: Regression Progression Stress The field reflects if the defect is a Regression defect or Progression defect and so on. In ...
2
votes
3answers
98 views

Mixed issues tracking

I'm a software developer that receives bug reports from several QA teams. I have several issues with these defects main ones being: I receive identical defects from different teams, but because they ...
0
votes
1answer
423 views

Is there any default defect template available, so that we can fill the sheet and upload to QC directly with all defects by the End of the day

We are forced to use HL ALM QC to raise defects. Currently we were using Rally to raise defects for Agile projects. But now on, we need to use HP QC, to raise the defects. For rally, i have created my ...
6
votes
7answers
12k views

How to handle client if you found a high severity defect on the release date?

Suppose the product/application has to deliver to the client at 5.00 P.M, at that time you or your team member caught a high Severity defect at 3.00 P.M (Remember the defect is high severity), but the ...
1
vote
6answers
798 views

Should we include 'Defect Impact analysis' section in the Bug report?

When a tester logs a new defect/bug, should there be a section on how the Bug impacts the business and how many modules/features it would impact? Is that a good bug reporting practice?
33
votes
26answers
13k views

Should Testers first discuss a bug with the developers before writing a bug report?

In my previous project, whenever the QA team used to find bugs/defects, they used to communicate the problem/issue to the developer sitting next to them, verbally. In this approach, most of the time, ...
3
votes
5answers
1k views

How do we create a “Test Incident” Report?

Incident: Any event occurring that requires investigation. Defect: Any flaw in a component/system that can cause a component/system to fail to perform its required functionality. How is a Test ...
1
vote
1answer
312 views

GitLab/GitHub for issue Tracking?

Has anyone used these? I'm in the market for a simple issue tracking tool and all of our code bases are stored on GitLab (or they have been). We have a relatively small team and while I was looking ...
0
votes
1answer
474 views

Functional or non-functional issue: a button kept pressed causes troubles

I found that an interesting example and I struggle with classification (which is quite important for our metrics): There is an issue with a hardware button, when it is kept pressed, it toggles the ON/...
6
votes
5answers
4k views

Should Black-box software testers do Root-Cause analysis of every defect they report?

Should Testers/QA do Root-Cause analysis of every Defect/Bug they report to Developers? Well, I perform black-box testing on AUT. Sometimes I try to drill-down the issue when I find bugs. Should ...
2
votes
2answers
222 views

How to change issue status from “In progress” to “Watchlist”?

I try to change status from In progress to Watchlist but it tells me that I don't have permission to go in that order.
4
votes
1answer
3k views

Details about root causes of bugs [closed]

I'm working on root causes of defects, and I'm end up with following list, which is generally accepted. Even the list is everywhere on the internet, there's no details about the items. Any expertise ...
14
votes
4answers
7k views

What is the Real Business Value of Software Testing in an IT Project?

I work as a manual tester on a big project. My project follows Agile methodology. I test a Web-based application. I sometimes ask myself, am I giving any value to the stakeholders? What is the Real ...
1
vote
2answers
495 views

“What Are Some Good Bug Finding Techniques”? [closed]

what are some good techniques, approaches to find defects in a web based application, which would be found in basic testing? thanks.
0
votes
1answer
35 views

Selenium support (native and its bindings)

As far as I am aware, Selenium is an active project that is being developed and heavily used. However, when I look at the defects list on their official site, it looks like there are thousands of Open/...
0
votes
1answer
125 views

Found In Phase of a Defect

In HPALM we have different options for 'Found in Phase', like: Construction, Implementation,Post Implementation,Initiation,and Strategy. How do we classify a defect to fit into one of these phases? ...
2
votes
3answers
325 views

As a black box tester should I be asked to identify when defects were introduced and by who?

At first thought I think I am being asked the impossible but as a black box tester I can quite easily see from a defect tracker who is responsible for the introduction of defects when retesting, ...
0
votes
3answers
98 views

Best practice when migrating bug trackers

I am working on migrating from a 14 year old in-house bug tracker to MantisBT. I see the new bug tracker as a way to get more organized about our dev, QA, and project management processes. Ideally, I ...
13
votes
8answers
2k views

Typical localization of bugs

We are now adding support for German, Spanish, French, Italian to our application. We've translated all strings and added a big margin for them in the UI. Now I am wondering what kind of bugs to ...
4
votes
6answers
8k views

How to categorize defects?

Many project managers and other non-tester roles search for proper categorization according to severity (A-B-C) of the defects and they search for description how to distinguish between each category. ...
6
votes
8answers
5k views

When is a defect a duplicate?

We have a minor debate going on in our QA team, and I'm curious what others think. Two test cases fail with similar behavior, but different execution paths. Two defects are opened. Development team ...
3
votes
1answer
3k views

Recommend issue tracker to be used with Basecamp

Background In my company we started to use Basecamp for managing the project (mainly assigning work to developers). But unfortunately Basecamp on it's own doesn't have sufficient tools to track the ...