Questions tagged [management]
Management (or managing) is the administration of an organization
49
questions
37
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16
answers
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Asking a developer to be explicit about how a bug was fixed
Whenever our developer fixes a bug, he or she just posts "Fixed in version x.x.x.x, please test".
We, the QA team, have requested developers to be as detailed as possible about what caused a problem ...
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34
votes
8
answers
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views
Who is responsible for pinpointing bugs?
Let's imagine this common situation: a tester creates an issue for a developer to fix, providing the steps to reproduce, screenshots and other details (if available). Then, a developer does not think ...
- 11.4k
29
votes
8
answers
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Is % of escaped defects a good KPI for a tester performance?
% of escaped defects means how many defects were found by customers post a release. It has been proposed as one of the metrics to evaluate testers' performance in one of the companies I know.
I ...
- 10.5k
16
votes
8
answers
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How do I convince management that we need a formal QA department?
At my firm, we don't really have a QA department. If you've followed some of my other questions you know essentially, we have no automated tests and our 'testers' are the analysts who design the ...
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10
answers
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What could a QA engineer do when a project is in an early stage?
Good day, beautiful and smart people!
We've been prototyping an application and it is more or less at the MVP stage and the customer, seeing the minimum desired functionality, is taking things ...
- 11.4k
13
votes
8
answers
3k
views
Most productive onboarding for a new tester
We've been going through onboarding procedures with multiple people that were becoming a part of our QA team throughout the history of our company. During these times we usually try to meet with a new ...
- 11.4k
12
votes
6
answers
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How do you manage the expectations of the management that the QA team would find all the bugs in their owned feature?
In a QA team suppose someone finds a defect that doesn't belong to his own assigned feature area but actually belongs to my owned feature area. That person logs this defect in the tracking system. It ...
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11
votes
6
answers
3k
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How to deal with or prevent idle in the test team?
I'm currently in two scrum projects. The team consists of 9 people (5 developers, 3 testers). We work with user stories, story point estimates and two-week sprints. The team has received a great deal ...
- 1,107
11
votes
7
answers
5k
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Looking for a faulty application for training
As part of training for new QA resources, I would like to have them practice testing against an application with known issues. I know there are security examples of this type of application (i.e. ...
- 111
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votes
4
answers
501
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What are the signs of an understaffed QA team?
What are the typical signs and signals of a Quality Assurance team being understaffed? How would you justify/explain a request for a new addition to a team?
A little bit of background:
We currently ...
- 11.4k
9
votes
3
answers
276
views
Changing testing culture in the company
What could one developer do to change the attitude towards testing in a company where testing is considered a second-class citizen?
I'd like to keep this question generic, but, if details are needed, ...
- 11.4k
9
votes
2
answers
346
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Establishing QA in a new company - models/guidelines to follow?
Our company opens a new subsidiary and my task is to establish the complete QA (QA, not testing) from scratch. For Quality control (testing, reviews, audits etc.) I intend to adopt TMMi Maturity Level ...
- 163
8
votes
9
answers
864
views
Multiple product-specific QA teams vs a single generic QA team
Our company has been growing and with it our products and the QA team.
Our QA team previously has only handled a single "headline" company's product and had this "startup"-like flexible and agile ...
- 11.4k
8
votes
3
answers
302
views
New Hire: lack of documentation vs QA velocity
I've been thinking to raise this question long time ago since I ever started my career as Software QA. We, as IT professionals (that's how I consider us, regardless of the education level) are always ...
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7
votes
5
answers
828
views
Coping with an undersized QA team
We're building two inhouse products:
1- The first has web, android, and iOS (total of 9 developers) versions and has 2 QA engineers (1 full-time manual/automation engineer, the other is a 50% ...
- 83
7
votes
4
answers
1k
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My first job as an Automation Tester
I just started my work on month ago as Automation Tester, after I had some training. I feel I am struggling in the work especially as we are only two testers.
It is my first job but sometimes I feel ...
- 71
7
votes
3
answers
1k
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Detecting observation skills during an interview
In our company, we think that some of the key skills for a tester are the attention to detail and observation skills, these are some of the major things we are looking for in the interviews.
What ...
- 11.4k
6
votes
3
answers
203
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What qualities and skills one must develop to project himself as a dynamic QA manager or Lead?
I would like to know what skills and qualities one must muster to project himself as a dynamic QA Manager or Lead. I often hear the management in my organization telling me that I don't come up with a ...
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votes
8
answers
2k
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What is the best way to report test results?
The testing department is new at my company so I am trying to establish some test reporting policies.
We are starting out by develping a suite of regression tests which will be good for the long term ...
- 355
5
votes
4
answers
533
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Defending corner cases
Sometimes, we find specific corner cases that cause a failure in our application - for example, broken relationships between the main entities in our application that are not properly handled (that ...
- 11.4k
5
votes
3
answers
1k
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Code Review and part-time team members
We have several part time testers who do both manual testing and test automation.
When I receive a pull request from them, I noticed that I am reviewing their code less strictly and allow a minor ...
- 11.4k
5
votes
3
answers
676
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What can a candidate tester do to blow up an interview?
We are going to have a couple of interviews coming up soon for a position in our QA department. The position requires quite a lot of manual testing and a bit of test automation which is going to grow. ...
- 11.4k
5
votes
3
answers
209
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Strategies to building up reputation as a software tester in a team
It is important to maintain good and productive professional relationship with the management, stakeholders and development team. Many things may depend on that, but, for this question, let's focus on ...
- 11.4k
5
votes
1
answer
262
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Types of metrics used in QA management
I've been software testing in and out of leadership roles for about 13 years now but the only really reporting or metrics I've done are basic bug reports, which, to be honest don't really show much.
I'...
- 59
5
votes
3
answers
247
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Training QA generalists
For us, QA generalists are roughly professionals who can work in the variety of quality assurance disciplines, have experience in a broad range of products, industries, and tools, have an ...
- 11.4k
4
votes
4
answers
218
views
How to make management to accept major refactoring of the test codebase?
Our test codebase is relatively huge - more than 1300 tests with about 23000 lines of JavaScript.
We've been thinking towards migrating to a TypeScript and/or potentially to a different testing ...
- 11.4k
4
votes
8
answers
7k
views
What are the deliverables of the QA department?
The company I work for conducts quarterly performance reviews. As a member of our small QA team I've been ask to help define this process. A lot of what I do is identifying issues and collaborating ...
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votes
8
answers
2k
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Defect Management: Should I fail a test case if a defect is found that is unrelated to said test case?
I'm hoping to open an informed discussion as to the best practices when dealing with defect management. As a tester, if I'm testing a website and there are visual defects, however the test case I am ...
4
votes
3
answers
290
views
Is release ready for production?
Every time after we stage our release, we usually have some time to run manual and automated tests against the release. This time period typically lasts for about a week in our project.
To the end of ...
- 11.4k
4
votes
2
answers
128
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Advice for staffing and planning for database patches
We have a centralized database cluster (an Oracle RAC), which serves virtually all of our applications on behalf of all of our clients.
We have always been very reluctant and very careful when making ...
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4
votes
4
answers
166
views
Have test cases evaluated by everyone in the Scrum team? Including the developers?
I am currently assigned to a new project, on a Scrum team that didn't have a tester integrated before. There are no test cases yet, but the project is more advanced.
So I'm busy defining test cases ...
- 1,107
4
votes
5
answers
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How to get global teams to test smoothly on a different parts of the system?
I would like to seek for your valued opinions.
How do you get global teams (such as US, China, Korea, Singapore, Europe and Australia) which work on and are responsible for different parts of the ...
- 53
3
votes
5
answers
157
views
How to introduce Agile to a waterfall company as a Tester?
How to introduce Agile to a company working in the waterfall paradigm?
1. People
How to best describe it to
management
developers
Can Agile "guarantee" some quick wins? Does it depend on ...
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3
votes
3
answers
225
views
How to deal with non process oriented organization?
I'm working in a organization since 3 month as an automation engineer. Sometime I feel comfortable with my work,Here my responsibilities are analyze end to end product feature, automate them, help out ...
- 1,573
2
votes
4
answers
633
views
How do I set specific (%) QA targets on reduction in bugs for the year?
We're starting from a relatively small number of bugs currently, hence my challenge. In other words, bug slippage is currently quite low already, but I have been tasked to make it even lower.
If we ...
- 121
2
votes
3
answers
427
views
How to ask our boss that we need more time for testing?
Our release cycles are not strictly periodical but happen about every month. Sometimes, after a regular testing phase, we, a QA team, are not satisfied with the amount of testing and feel that this ...
- 11.4k
1
vote
6
answers
958
views
How to measure productivity of the test team or of testing in general?
Basically many people know the problem that the project owners would like to see the progress of the test.
Technically via test suites, via CI integration possible, reports.
But how does it behave ...
- 1,107
1
vote
3
answers
112
views
Security test plan for vulnerability test
Details:
I would like to address the topic of security test plan. I can hardly find suitable material when it comes to the topic of Vulnerability test. Most of the time the information is limited to ...
- 1,107
1
vote
11
answers
3k
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I'm researching Test Case Management tools for my company. I'd love to hear pros and cons of your favorites and why
I'm currently researching test case management tools for my company; I'd like to give my development team visibility into what the testing status is, and also I'd like to have some accountability ...
- 131
1
vote
1
answer
471
views
What Test Automation Product delivers management, execution and results?
I am looking into ways of managing my automated tests through some kind of framework or management tool. While there is a lot of software that does the grunt work, such as Selenium, CodedUI etc, I am ...
- 11
1
vote
1
answer
100
views
Web browser extension or software that acts like VSTS Microsoft Test Manager
My team is currently developing a web app and I would say it is currently 80% to what reach what we really want. We are in a continual process to add new features, improve the user experience and fix ...
- 21
0
votes
1
answer
83
views
How to distinguish known issues from real misses and communicate both to management
As am I working in a small firm, there is no QA manager position here right now. We are working with different projects, currently I am focusing on 4 to 6 projects which are using agile development.
...
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0
votes
1
answer
107
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In your experience, what's the difference between a great QA director and a good one? [closed]
We all have discussed-to-death what makes someone a 10x software developer, or a great programming team lead. But what makes someone a better-than-average QA director?
What's your ideal QA boss?
0
votes
1
answer
195
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Test Structure Analysis Documentation
Detail Information
Currently I am in the process of building a QA structure, the following points are included and each one is designed for a project.
Since I would like to start with the analysis ...
- 1,107
0
votes
1
answer
45
views
Vulnerability testing assessment in an agile development environment
Details:
I would be interested in how you guys handle assessing your vulnerability testing within an agile environment?
Example:
You have weekly test series in which you test your project for ...
- 1,107
0
votes
2
answers
84
views
Is there a kind of check list for the project start in the area of test management or test engineering?
Actually a very good question and somehow hardly discussed so far.
Is there a checklist - for test engineers and test managers when they start into a project?
Basically yes clear at least from ...
- 1,107
0
votes
5
answers
159
views
Multiple Testing Environment Policy
In our organization, there are 5 environments
Dev
QA -- For QA
UAT -- Demo and client verification
Stage -- Contains all approved task by the client that needs to be deployed on production
5....
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0
votes
1
answer
55
views
What should stakeholders or customers see and not see in the test report?
A rudimentary question, actually. But exactly this led to a lively discussion in our teams.
Example:
We use Owasp ZAP for security testing, at the end we can of course create a detailed report (mostly ...
- 1,107
-1
votes
1
answer
200
views
How can I easily transition from a Test Engineer to a QA Manager?
What skills are needed to manage a QA team in an organisation?
Till now in y professional career, I have just worked on the actual testing part of the application.
Now, I want to move to a role of ...
- 1