Questions tagged [management]

Management (or managing) is the administration of an organization

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35
votes
15answers
9k views

Asking a developer to be explicit about how a bug was fixed

Whenever our developer fixes a bug, he or she just posts "Fixed in version x.x.x.x, please test". We, the QA team, have requested developers to be as detailed as possible about what caused a problem ...
29
votes
8answers
5k views

Who is responsible for pinpointing bugs?

Let's imagine this common situation: a tester creates an issue for a developer to fix, providing the steps to reproduce, screenshots and other details (if available). Then, a developer does not think ...
27
votes
8answers
6k views

Is % of escaped defects a good KPI for a tester performance?

% of escaped defects means how many defects were found by customers post a release. It has been proposed as one of the metrics to evaluate testers' performance in one of the companies I know. I ...
16
votes
8answers
8k views

How do I convince management that we need a formal QA department?

At my firm, we don't really have a QA department. If you've followed some of my other questions you know essentially, we have no automated tests and our 'testers' are the analysts who design the ...
12
votes
6answers
1k views

How do you manage the expectations of the management that the QA team would find all the bugs in their owned feature?

In a QA team suppose someone finds a defect that doesn't belong to his own assigned feature area but actually belongs to my owned feature area. That person logs this defect in the tracking system. It ...
11
votes
8answers
3k views

What could a QA engineer do when a project is in an early stage?

Good day, beautiful and smart people! We've been prototyping an application and it is more or less at the MVP stage and the customer, seeing the minimum desired functionality, is taking things ...
10
votes
7answers
612 views

Most productive onboarding for a new tester

We've been going through onboarding procedures with multiple people that were becoming a part of our QA team throughout the history of our company. During these times we usually try to meet with a new ...
9
votes
4answers
322 views

What are the signs of an understaffed QA team?

What are the typical signs and signals of a Quality Assurance team being understaffed? How would you justify/explain a request for a new addition to a team? A little bit of background: We currently ...
9
votes
3answers
203 views

Changing testing culture in the company

What could one developer do to change the attitude towards testing in a company where testing is considered a second-class citizen? I'd like to keep this question generic, but, if details are needed, ...
9
votes
7answers
2k views

Looking for a faulty application for training

As part of training for new QA resources, I would like to have them practice testing against an application with known issues. I know there are security examples of this type of application (i.e. ...
9
votes
2answers
323 views

Establishing QA in a new company - models/guidelines to follow?

Our company opens a new subsidiary and my task is to establish the complete QA (QA, not testing) from scratch. For Quality control (testing, reviews, audits etc.) I intend to adopt TMMi Maturity Level ...
8
votes
6answers
2k views

How to deal with or prevent idle in the test team?

I'm currently in two scrum projects. The team consists of 9 people (5 developers, 3 testers). We work with user stories, story point estimates and two-week sprints. The team has received a great deal ...
8
votes
9answers
282 views

Multiple product-specific QA teams vs a single generic QA team

Our company has been growing and with it our products and the QA team. Our QA team previously has only handled a single "headline" company's product and had this "startup"-like flexible and agile ...
8
votes
3answers
243 views

New Hire: lack of documentation vs QA velocity

I've been thinking to raise this question long time ago since I ever started my career as Software QA. We, as IT professionals (that's how I consider us, regardless of the education level) are always ...
6
votes
3answers
565 views

Detecting observation skills during an interview

In our company, we think that some of the key skills for a tester are the attention to detail and observation skills, these are some of the major things we are looking for in the interviews. What ...
5
votes
8answers
2k views

What is the best way to report test results?

The testing department is new at my company so I am trying to establish some test reporting policies. We are starting out by develping a suite of regression tests which will be good for the long term ...
5
votes
4answers
317 views

Defending corner cases

Sometimes, we find specific corner cases that cause a failure in our application - for example, broken relationships between the main entities in our application that are not properly handled (that ...
5
votes
4answers
884 views

My first job as an Automation Tester

I just started my work on month ago as Automation Tester, after I had some training. I feel I am struggling in the work especially as we are only two testers. It is my first job but sometimes I feel ...
5
votes
5answers
379 views

Coping with an undersized QA team

We're building two inhouse products: 1- The first has web, android and iOS (total of 9 developers) versions and has 2 QA engineers (1 full time manual/automation engineer, the other is a 50% ...
5
votes
3answers
598 views

What can a candidate tester do to blow up an interview?

We are going to have a couple of interviews coming up soon for a position in our QA department. The position requires quite a lot of manual testing and a bit of test automation which is going to grow. ...
5
votes
3answers
176 views

Strategies to building up reputation as a software tester in a team

It is important to maintain good and productive professional relationship with the management, stakeholders and development team. Many things may depend on that, but, for this question, let's focus on ...
5
votes
3answers
165 views

What qualities and skills one must develop to project himself as a dynamic QA manager or Lead?

I would like to know what skills and qualities one must muster to project himself as a dynamic QA Manager or Lead. I often hear the management in my organization telling me that I don't come up with a ...
5
votes
3answers
179 views

Training QA generalists

For us, QA generalists are roughly professionals who can work in the variety of quality assurance disciplines, have experience in a broad range of products, industries, and tools, have an ...
4
votes
4answers
157 views

How to make management to accept major refactoring of the test codebase?

Our test codebase is relatively huge - more than 1300 tests with about 23000 lines of JavaScript. We've been thinking towards migrating to a TypeScript and/or potentially to a different testing ...
4
votes
3answers
1k views

Code Review and part-time team members

We have several part time testers who do both manual testing and test automation. When I receive a pull request from them, I noticed that I am reviewing their code less strictly and allow a minor ...
4
votes
8answers
5k views

What are the deliverables of the QA department?

The company I work for conducts quarterly performance reviews. As a member of our small QA team I've been ask to help define this process. A lot of what I do is identifying issues and collaborating ...
4
votes
8answers
156 views

Defect Management: Should I fail a test case if a defect is found that is unrelated to said test case?

I'm hoping to open an informed discussion as to the best practices when dealing with defect management. As a tester, if I'm testing a website and there are visual defects, however the test case I am ...
4
votes
2answers
117 views

Advice for staffing and planning for database patches

We have a centralized database cluster (an Oracle RAC), which serves virtually all of our applications on behalf of all of our clients. We have always been very reluctant and very careful when making ...
4
votes
3answers
125 views

Have test cases evaluated by everyone in the Scrum team? Including the developers?

I am currently assigned to a new project, on a Scrum team that didn't have a tester integrated before. There are no test cases yet, but the project is more advanced. So I'm busy defining test cases ...
4
votes
3answers
195 views

Is release ready for production?

Every time after we stage our release, we usually have some time to run manual and automated tests against the release. This time period typically lasts for about a week in our project. To the end of ...
4
votes
5answers
176 views

How to get global teams to test smoothly on a different parts of the system?

I would like to seek for your valued opinions. How do you get global teams (such as US, China, Korea, Singapore, Europe and Australia) which work on and are responsible for different parts of the ...
3
votes
3answers
202 views

How to deal with non process oriented organization?

I'm working in a organization since 3 month as an automation engineer. Sometime I feel comfortable with my work,Here my responsibilities are analyze end to end product feature, automate them, help out ...
2
votes
4answers
275 views

How do I set specific (%) QA targets on reduction in bugs for the year?

We're starting from a relatively small number of bugs currently, hence my challenge. In other words, bug slippage is currently quite low already, but I have been tasked to make it even lower. If we ...
2
votes
3answers
124 views

How to ask our boss that we need more time for testing?

Our release cycles are not strictly periodical but happen about every month. Sometimes, after a regular testing phase, we, a QA team, are not satisfied with the amount of testing and feel that this ...
1
vote
9answers
2k views

I'm researching Test Case Management tools for my company. I'd love to hear pros and cons of your favorites and why

I'm currently researching test case management tools for my company; I'd like to give my development team visibility into what the testing status is, and also I'd like to have some accountability ...
1
vote
1answer
438 views

What Test Automation Product delivers management, execution and results?

I am looking into ways of managing my automated tests through some kind of framework or management tool. While there is a lot of software that does the grunt work, such as Selenium, CodedUI etc, I am ...
1
vote
1answer
83 views

Web browser extension or software that acts like VSTS Microsoft Test Manager

My team is currently developing a web app and I would say it is currently 80% to what reach what we really want. We are in a continual process to add new features, improve the user experience and fix ...
0
votes
1answer
58 views

How to distinguish known issues from real misses and communicate both to management

As am I working in a small firm, there is no QA manager position here right now. We are working with different projects, currently I am focusing on 4 to 6 projects which are using agile development. ...
0
votes
1answer
88 views

Test Structure Analysis Documentation

Detail Information Currently I am in the process of building a QA structure, the following points are included and each one is designed for a project. Since I would like to start with the analysis ...
0
votes
2answers
55 views

Is there a kind of check list for the project start in the area of test management or test engineering?

Actually a very good question and somehow hardly discussed so far. Is there a checklist - for test engineers and test managers when they start into a project? Basically yes clear at least from ...