Questions tagged [service]

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

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A service oriented company with deadlines on go live what approach need to be taken?

I am working now in a service oriented company where client already specifies about go live date. Developer estimate their timeline and as a tester i also provide my timeline. Since go live cannot ...
Manoj's user avatar
  • 179
23 votes
4 answers

What is the difference between SLA (Service Level Agreement) and SLO (Service Level Objective)?

What exactly is an SLO? How does it differ from SLA? From a performance testing point of view, how should these terms be used?
petwolfe's user avatar
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3 votes
2 answers

cross-OS automated testing

First, please leave your stones down: I'm a windows-oriented developer and I have very limited knowledge in testing tools world - especially in those that works on multiple platforms. I have been ...
dcg's user avatar
  • 133
6 votes
3 answers

How do I determine which Android devices to test on so that I get the best coverage?

Android platform is famous for it's saturation and variety. Even if I test my app on 6 different devices (low-end, high-end, gingerbread, honeycomb, ICS, small display, large display, vanilla android, ...
Habba's user avatar
  • 61
7 votes
2 answers

Web Service Testing & Automation - Open Source Tools

I am looking for Web Service Functional Testing + Automation - Open Source Tool. SOAP UI - Free for functional testing. If you want to extend it for Data Driven Testing you need to buy Pro Version ...
Siva's user avatar
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