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Questions tagged [team-management]

Team management is the process of organizing a team of individual contributors. Alternatively, team management is the set of individuals who organize teams of individual contributions. Contrast with [tag:test-management].

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New automation leading role - How to start? [closed]

I've been appointed lately to a "Test automation team technical lead" position. This is my first leading role. I have automation experience. The team has 4 QA engineers, most of them has basic Java ...
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6answers
2k views

How to deal with or prevent idle in the test team?

I'm currently in two scrum projects. The team consists of 9 people (5 developers, 3 testers). We work with user stories, story point estimates and two-week sprints. The team has received a great deal ...
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1answer
74 views

Separate Manual Testing and Automated Testing Team?

I work with a team of QA Engineers who do manual testing and automated testing in the form of Selenium and Postman. We're pretty good with our manual tests, attempting to automate said tests are ...
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3answers
198 views

Changing testing culture in the company

What could one developer do to change the attitude towards testing in a company where testing is considered a second-class citizen? I'd like to keep this question generic, but, if details are needed, ...
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1answer
74 views

Importance of having tests in home test assignments when applying for a new job

I've been a part of the interviewing process for Software Engineering positions (including QA engineers as well) in our team for the past several years and I am still struggling to determine my ...
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3answers
98 views

How to effectively document / manage existing manual test cases?

Recently, I came across a feature that had been tested before. This ticket was assigned to me on Jira, there was no mentioning of any previous testing on this ticket. After I discovered a few issues ...
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5answers
210 views

What is the advantage of choosing testing as compared to other career paths in Software Industry?

I have had many people tell me that I made a big mistake by choosing QA path in IT industry and that I will never get opportunities to grow as compared to developers and database experts. Please ...
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0answers
49 views

How to define measurable (and practical) KPIs for a QA Manager? [duplicate]

The efforts of QA and software testing team can often become a tad ambiguous. How do we define measurable and apparent KPIs for QA Managers and the software testing teams? Something that explains and ...
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4answers
3k views

How to convince project managers that onboarding a tester early is important?

I've recently transitioned to a software engineer in test role--currently the only person in this role. We have a number of projects that are in the early feasibility stages, and I'm trying to ...
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8answers
6k views

Is % of escaped defects a good KPI for a tester performance?

% of escaped defects means how many defects were found by customers post a release. It has been proposed as one of the metrics to evaluate testers' performance in one of the companies I know. I ...
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8answers
2k views

Should Software Testers say that functionality is “working fine” or should they say that “it seems/appears to working fine or looks good”?

As a blackbox tester, while giving my testing status to the management, i usually refrain from saying that a particular feature, enhancement of defect is "working fine" and say that it seems/appear to ...
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3answers
157 views

What qualities and skills one must develop to project himself as a dynamic QA manager or Lead?

I would like to know what skills and qualities one must muster to project himself as a dynamic QA Manager or Lead. I often hear the management in my organization telling me that I don't come up with a ...
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3answers
176 views

Training QA generalists

For us, QA generalists are roughly professionals who can work in the variety of quality assurance disciplines, have experience in a broad range of products, industries, and tools, have an ...
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7answers
504 views

Most productive onboarding for a new tester

We've been going through onboarding procedures with multiple people that were becoming a part of our QA team throughout the history of our company. During these times we usually try to meet with a new ...
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9answers
2k views

Ideal size for a QA team

We've been growing as a company and with it the development, QA, DevOps and other teams. I could not help but notice that with each new addition to our QA team, our meetings are becoming longer and, ...
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3answers
494 views

Detecting observation skills during an interview

In our company, we think that some of the key skills for a tester are the attention to detail and observation skills, these are some of the major things we are looking for in the interviews. What ...
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9answers
272 views

Multiple product-specific QA teams vs a single generic QA team

Our company has been growing and with it our products and the QA team. Our QA team previously has only handled a single "headline" company's product and had this "startup"-like flexible and agile ...
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6answers
207 views

How to motivate devs to test their own work?

I don't know if you have faced the situation but I wanted to open a discussion about the following topic: How to motive developers to test their own work? When I mean "their own work" it can go ...
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1answer
36 views

Multiple pull request reviewers from different timezones

Our QA team is not a large one, but consists of full or partially remote, full or part time team members which, as it currently stands, live in different countries and in different timezones. We are ...
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4answers
859 views

My first job as an Automation Tester

I just started my work on month ago as Automation Tester, after I had some training. I feel I am struggling in the work especially as we are only two testers. It is my first job but sometimes I feel ...
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15answers
9k views

Asking a developer to be explicit about how a bug was fixed

Whenever our developer fixes a bug, he or she just posts "Fixed in version x.x.x.x, please test". We, the QA team, have requested developers to be as detailed as possible about what caused a problem ...
2
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3answers
118 views

How to ask our boss that we need more time for testing?

Our release cycles are not strictly periodical but happen about every month. Sometimes, after a regular testing phase, we, a QA team, are not satisfied with the amount of testing and feel that this ...
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3answers
166 views

Strategies to building up reputation as a software tester in a team

It is important to maintain good and productive professional relationship with the management, stakeholders and development team. Many things may depend on that, but, for this question, let's focus on ...
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1answer
275 views

How to sell a bug?

As Cem Kaner said: The best tester is not the one who finds the most bugs or who embarrasses the most developers. The best tester is the one who gets the most bugs fixed. Which refers to a ...
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1answer
115 views

How to deal with not motivated testers?

We have several "testers" who are involved in manual testing and test automation, but all of that part-time. Some of them are not really interested in testing and test automation as a field and lose ...
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4answers
303 views

What are the signs of an understaffed QA team?

What are the typical signs and signals of a Quality Assurance team being understaffed? How would you justify/explain a request for a new addition to a team? A little bit of background: We currently ...
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3answers
1k views

Code Review and part-time team members

We have several part time testers who do both manual testing and test automation. When I receive a pull request from them, I noticed that I am reviewing their code less strictly and allow a minor ...
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7answers
7k views

Actual data for why developers shouldn't be the only ones testing their code?

Can anyone provide actual data or scientific studies that show developers are (or are not) less effective at testing their own code than "independent" testers? I've seen many opinions but little hard ...
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3answers
185 views

Is release ready for production?

Every time after we stage our release, we usually have some time to run manual and automated tests against the release. This time period typically lasts for about a week in our project. To the end of ...
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4answers
309 views

How to handle a developer who misunderstands my bugs and feel there are too many

Last week, one permanent employee came over to my desk and bluntly told me that I was raising too many bugs in Jira. A large number of bugs are putting him in a very difficult position as his ...
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3answers
131 views

Contract tester: Customer expectations don't match what I thought was needed

I have been deployed at a customer's site for about two weeks now. Yesterday I sat down with my manager and he told me that: The customer's test manager thought I was not doing my job pro-actively ...
21
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4answers
7k views

One of my team members executed security test without any consent

One of my team members, when deployed at a customer's site, executed a password attack against the customer's database. As a result, this customer's database was locked down for 30 minutes. Now ...
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6answers
1k views

Good practices to audit test automation code

One test automator quit his job a few days ago. We noticed today all most all of his test programs produced fake results. What he did was either producing random test results or assert true == true. ...
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3answers
3k views

How to deal with a lead developer who questions every action or process suggested by QA lead?

This is a very specific question: I am QA Lead with reports who are senior QA engineers. Half of my team is new. I have more experience in terms of some of the SDLC processes followed in our company ...
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4answers
261 views

How do I set specific (%) QA targets on reduction in bugs for the year?

We're starting from a relatively small number of bugs currently, hence my challenge. In other words, bug slippage is currently quite low already, but I have been tasked to make it even lower. If we ...
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0answers
84 views

Why QA tools aggregate info on “projects” and not “teams”? [closed]

I'm currently evaluating a QA tool for our company's QA Team; I don't have much experience in this area so many things are new for me and probably there are many reasons for what I consider a design ...
4
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1answer
96 views

What are the key differences between the roles of Assistant Team Lead and Team Lead in Testing? [closed]

Recently I was interviewed for the role of Assistant team lead and the interviewer asked about the difference between the roles and responsibilities of an Assistant Team Lead and a Team Lead. I am ...
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3answers
6k views

How to assess QA employee performance? [closed]

I often hear people talking about about Performance Metrics and Key Performance Indicators, but how to define quality engineering productivity exactly? What is it and how to measure? And what are some ...
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4answers
206 views

What is the Best Way to Manage Test Automation?

At our company we have multiple test automators and they all are using different tools to test their applications (mostly APIs and a web app). The problem I see with this is that: Creates silos, hard ...
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2answers
1k views

Implementing the Test Pyramid as QA

Recently I have begun building out Unit Testing for my dev team during down time in an attempt to implement the Test Pyramid. My Dev Managers seem rather excited about it and on-board with the idea. ...
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12answers
7k views

How to explain the concept of test automation to a team that only knows manual testing?

I have been working as a QA in our 9 developer team for about a year. Had lots of 'firsts' within the year between personal and professional life. I replaced a QA who only did manual testing and ...
3
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1answer
67 views

What are the effects of rotating of professionals among different projects during software development? [closed]

Currently, I am performing a research focused on the effects of rotation in software development. So, I'm interested in understand how developers, software engineers, testers, that is, all ...
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5answers
1k views

QA Testing Seminar Presentation - Suggestions please [closed]

QA needs technical knowledge and out-of-box creative thinking to be successful and demonstrations, meetings and presentations are critical to share knowledge and stay current. Can you suggest me some ...
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8answers
3k views

Will doing only Manual testing affect my QA career in the long run?

I test a web application for my clients. I only do the black-box functional testing. I don't do any automation as there are other testers hired for that. I just log defects in a tool manually. Also I ...
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26answers
13k views

Should Testers first discuss a bug with the developers before writing a bug report?

In my previous project, whenever the QA team used to find bugs/defects, they used to communicate the problem/issue to the developer sitting next to them, verbally. In this approach, most of the time, ...
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6answers
691 views

How to differentiate myself from other Testers in the team? [closed]

I am responsible for testing an enterprise web application, what other things of high value can a tester do to stand out of the crowd. Apart from obvious activities like test data creation, test case ...
3
votes
5answers
225 views

Means of Quantification of QA impact

I am currently looking into methods to quantify the effect of QA on a team, be this in terms of overall productivity improvement or net effectiveness. In doing so I am evaluating various methods by ...
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6answers
444 views

Ownership of test automation

This is one of the challenge am facing with a new project. We are facing a difficult task in deciding and getting everyone on board as to who will handle ownership of test automation. I am aware ...
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4answers
839 views

Best guidelines to create images for bug reports in big testing team?

Which set of guidelines should be used in a big testing team to reduce differences in created screenshots. Devs and PMs could go crazy from different ways five testers create screenshots and highlight ...
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4answers
1k views

How to handle Idle team members in Sprint

I am working as a SCRUM MASTER in a TEAM of 10 people (6 DEV, 1 Designer & 3 QA). My organization has just started working in SCRUM methodology and we are having a problem in resource management - ...