Questions tagged [team-management]

Team management is the process of organizing a team of individual contributors. Alternatively, team management is the set of individuals who organize teams of individual contributions. Contrast with the [test-management] tag.

Filter by
Sorted by
Tagged with
24
votes
3answers
2k views

Good resources for building a QA team

Our corporation has, up until this point, largely lacked a 'quality mentality' of any kind. From no testers, they went to two testers - but 5 or 6 product teams still rely on a mix of developer and ...
36
votes
26answers
15k views

Should Testers first discuss a bug with the developers before writing a bug report?

In my previous project, whenever the QA team used to find bugs/defects, they used to communicate the problem/issue to the developer sitting next to them, verbally. In this approach, most of the time, ...
21
votes
6answers
2k views

Bug hunts and possible alternatives?

Recently, our QA department has been running bug hunts. Once a sprint all the teams do 10 min demos then they spend the whole day submitting bugs for a feature getting ready for release. They've been ...
11
votes
2answers
2k views

Implementing the Test Pyramid as QA

Recently I have begun building out Unit Testing for my dev team during down time in an attempt to implement the Test Pyramid. My Dev Managers seem rather excited about it and on-board with the idea. ...
5
votes
1answer
532 views

How to sell a bug?

As Cem Kaner said: The best tester is not the one who finds the most bugs or who embarrasses the most developers. The best tester is the one who gets the most bugs fixed. Which refers to a ...
32
votes
12answers
8k views

How to explain the concept of test automation to a team that only knows manual testing?

I have been working as a QA in our 9 developer team for about a year. Had lots of 'firsts' within the year between personal and professional life. I replaced a QA who only did manual testing and ...
28
votes
8answers
10k views

Is % of escaped defects a good KPI for a tester performance?

% of escaped defects means how many defects were found by customers post a release. It has been proposed as one of the metrics to evaluate testers' performance in one of the companies I know. I ...
8
votes
3answers
11k views

How to assess QA employee performance? [closed]

I often hear people talking about about Performance Metrics and Key Performance Indicators, but how to define quality engineering productivity exactly? What is it and how to measure? And what are some ...
10
votes
4answers
3k views

Testers Performance Indicators / Metrics

What are the key performance indicators which you all are using in your company with respect to testers? As with any metric it can easily be skewed as testers and developers will often play to the ...
8
votes
2answers
1k views

What test management system should I use?

There must be many questions like this on the site but I have some unique requirements that affect my choice of test management / QA process management system. This is for managing the test cases and ...
2
votes
4answers
460 views

How do I set specific (%) QA targets on reduction in bugs for the year?

We're starting from a relatively small number of bugs currently, hence my challenge. In other words, bug slippage is currently quite low already, but I have been tasked to make it even lower. If we ...
8
votes
6answers
377 views

Different testing approaches for different teams?

I'm responsible for introducing QA to two teams in the same company (let's call them A and B). None of them had any systematic QA before. A and B develop two different products use different ...