178
votes
Should a tester feel bad about finding too many defects/bugs in the product?
There is only one situation where a tester should feel guilty about finding too many bugs in a product, and that's if all the bugs that are found are symptoms of the same bug.
I was working on a game ...
- 1,641
128
votes
Accepted
Is asking about "The most interesting bug in your career" a good interview question?
I would push back hard on this question.
An interview question is a machine designed to extract a signal from a candidate. Let's examine the parts of this machine.
"The most" has already been ...
- 1,273
83
votes
How should a Software Tester deal with missed Defects/bugs in Production?
Company pays me to test good and not be careless.
You are asking this question here - you are not careless, you care about the job you do and the things you can improve on.
Don't take it personally ...
- 11.4k
61
votes
Accepted
What should be reported when a bug only happens 50% of the time?
A bug that is only a bug 50% of the time is still a bug.
I would still report/document it as a regular bug, but with an "intermittent" label - letting to know both developers and management about the ...
- 11.4k
56
votes
Should Testers first discuss a bug with the developers before writing a bug report?
As a developer with 15+ years experience, I'd say: please report the bug. I'd much rather have a ticket in the tracking system than a vague memory of a hallway conversation, or an interruption of what ...
- 631
44
votes
Accepted
Asking a developer to be explicit about how a bug was fixed
I would operate under the assumption that your developers are documenting this somewhere, since I would also assume that they are good developers who care about good development practices. As a ...
- 2,679
42
votes
What is your approach to low-priority bugs?
Some opinionated points from my experience, doing mostly development and operations with only a bit of QA and support, for the past few decades. Make of them as you will.
I don't think it matters if ...
- 521
38
votes
How should a Software Tester deal with missed Defects/bugs in Production?
Please do not resign.
As alecxe has said in his post, Perfect Software is a myth.
I would like to add, the difference between a tester and a developer is: It is very difficult to see how much a ...
- 9,922
36
votes
Accepted
What if the software is so buggy it can't really be tested at all?
Continue testing in this situation would be counter-productive and may lead to a "deadlock" - when the reported issues would depend on each other recursively.
make sure the management is aware of the ...
- 11.4k
34
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Your job is to find bugs that could negatively impact those using the program, and in the health arena, these bugs could also potentially impact patients as well.
If you find flaws and true bugs that ...
- 441
31
votes
Should a tester feel bad about finding too many defects/bugs in the product?
I'm going to address what I feel is the elephant in the room here because none of the other answers has really mentioned it yet. Note that this answer is based on the wording of the question. I may be ...
- 475
30
votes
Accepted
What would be the strategy when too many bugs are found in the final round of testing?
It depends
I've been in this situation more times than I care to remember, and the general process I use works this way:
Triage all findings - At this stage I would be working to triage all bug ...
- 31.5k
29
votes
How to respond to requests to retest, in hope that the bug is gone?
As a developer, not a QAist, I have a responsibility to provide software that meets the specs, with as few errors as possible. From my perspective, QA has the responsibility to inform me of any errors ...
- 442
28
votes
Accepted
What should Testers do if they are not able to find good defects in the product?
Testing no longer means testing
Confused? We can imagine! The purpose of testing used to be fairly
clear–“Testing is the process of executing a program with the intent
of finding errors”. ...
- 32.5k
27
votes
What should Testers do if they are not able to find good defects in the product?
I'd like to address the reporting aspect of the question. You say...
I just keep on writing excellent test cases and executing them, but then I don't have anything to show to the management. ...
- 381
27
votes
Is asking about "The most interesting bug in your career" a good interview question?
To be honest, I wouldn't be able to come up with any defect in particular.
If I were you, I'd rephrase my questions as situations, for example:
What actions would you take if you had to reopen a ...
- 5,904
26
votes
Should QA report bugs on features before they are fully implemented?
It is always a very good practice to start testing as early as possible.
By not fully implemented if you mean still under development, then I suppose that is not such a great idea. Yes, you can go ...
- 261
26
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Is there someone responsible for deciding what bugs should be fixed? If so, how do they feel about it?
Is there a specification that the software is not meeting?
You need to log everything that is ...
- 764
26
votes
What should a Software Tester do to become more valuable and helpful for the Development Team?
It is very admirable for you to consider a tester's role from this perspective.
The hard cold fact:
No one is happy when there is a bug found in their code. Imagine yourself as a developer, you ...
- 9,922
23
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Obviously you shouldn't feel bad for doing your job.
As for feeling good and being sure you really are doing your job well however there are a number of other things you can consider. Your feelings ...
- 25.1k
22
votes
How should a Software Tester deal with missed Defects/bugs in Production?
As the other answers have said, do not blame yourself. Nobody can test any piece of software completely, any more than anyone can write completely bug-free software. It's too complex.
I'm going to ...
- 31.5k
20
votes
Accepted
How to report a bug that has no technical solution?
First of all, "no technical solution" isn't exactly correct. From my understanding, the technical solution is in fact very simple; either:
improve the Excel macro to provide better ...
- 5,904
20
votes
How to respond to requests to retest, in hope that the bug is gone?
I see several possible problems here:
There are reported bugs that the test team can apparently reproduce but the development team has trouble finding/fixing. This suggests that there is insufficient ...
- 31.5k
19
votes
Should QA report bugs on features before they are fully implemented?
I think the problem arrives from how you use your VCS:
You want to commit your code because you have finished a sub task and want to have it backed up in case of e.g. a hdd crash on your workstation.
...
- 459
19
votes
What is your approach to low-priority bugs?
There is a third way, a middle of a road way, if you wish:
don't polute the backlog with many low priority bugs, but group them in an epic or a story that might hold them.
So, instead of having 20 low ...
- 4,119
17
votes
Should QA report bugs on features before they are fully implemented?
To me this is a perfect example of what happens when effectiveness of testers is assessed based on the wrong KPI, in this case, a number of bugs reported. In the end it will harm testers, developers, ...
- 10.5k
17
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Simple answer 'NO!'
Complex answer 'No, provided you are doing the following...:'
You are reporting relevant bugs (i.e. deviation from requirements) or things which can be shown to impact functional ...
- 423
17
votes
What should a Software Tester do to become more valuable and helpful for the Development Team?
For testers to become more valuable and helpful for the development team...
Focus on helping developers earlier in the process
Focus on adding value much earlier in the process. Focus on working with ...
- 25.1k
17
votes
How can I isolate bugs of users that we are not able to replicate?
You have
intermittent failures
Welcome to the crowd. In my experience they are the norm and the bane of Quality Engineering.
So first off - accept that and start making resources available for it.
...
- 25.1k
16
votes
Should Testers first discuss a bug with the developers before writing a bug report?
In my own experience, I've found that this really depends on the culture of the team or company that you're working with.
On a team with good communication skills, and where everyone works together ...
- 6,116
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