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176 votes

Should a tester feel bad about finding too many defects/bugs in the product?

There is only one situation where a tester should feel guilty about finding too many bugs in a product, and that's if all the bugs that are found are symptoms of the same bug. I was working on a game ...
RomSteady's user avatar
  • 1,731
128 votes
Accepted

Is asking about "The most interesting bug in your career" a good interview question?

I would push back hard on this question. An interview question is a machine designed to extract a signal from a candidate. Let's examine the parts of this machine. "The most" has already been ...
Eric Lippert's user avatar
  • 1,273
82 votes

How should a Software Tester deal with missed Defects/bugs in Production?

Company pays me to test good and not be careless. You are asking this question here - you are not careless, you care about the job you do and the things you can improve on. Don't take it personally ...
alecxe's user avatar
  • 11.4k
60 votes
Accepted

What should be reported when a bug only happens 50% of the time?

A bug that is only a bug 50% of the time is still a bug. I would still report/document it as a regular bug, but with an "intermittent" label - letting to know both developers and management about the ...
alecxe's user avatar
  • 11.4k
44 votes
Accepted

Asking a developer to be explicit about how a bug was fixed

I would operate under the assumption that your developers are documenting this somewhere, since I would also assume that they are good developers who care about good development practices. As a ...
c32hedge's user avatar
  • 2,689
42 votes

What is your approach to low-priority bugs?

Some opinionated points from my experience, doing mostly development and operations with only a bit of QA and support, for the past few decades. Make of them as you will. I don't think it matters if ...
user133831's user avatar
38 votes

How should a Software Tester deal with missed Defects/bugs in Production?

Please do not resign. As alecxe has said in his post, Perfect Software is a myth. I would like to add, the difference between a tester and a developer is: It is very difficult to see how much a ...
Yu Zhang's user avatar
  • 9,942
36 votes
Accepted

What if the software is so buggy it can't really be tested at all?

Continue testing in this situation would be counter-productive and may lead to a "deadlock" - when the reported issues would depend on each other recursively. make sure the management is aware of the ...
alecxe's user avatar
  • 11.4k
34 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Your job is to find bugs that could negatively impact those using the program, and in the health arena, these bugs could also potentially impact patients as well. If you find flaws and true bugs that ...
NZKshatriya's user avatar
32 votes

Should a tester feel bad about finding too many defects/bugs in the product?

I'm going to address what I feel is the elephant in the room here because none of the other answers has really mentioned it yet. Note that this answer is based on the wording of the question. I may be ...
Nzall's user avatar
  • 485
30 votes
Accepted

What would be the strategy when too many bugs are found in the final round of testing?

It depends I've been in this situation more times than I care to remember, and the general process I use works this way: Triage all findings - At this stage I would be working to triage all bug ...
Kate Paulk's user avatar
  • 31.5k
29 votes

How to respond to requests to retest, in hope that the bug is gone?

As a developer, not a QAist, I have a responsibility to provide software that meets the specs, with as few errors as possible. From my perspective, QA has the responsibility to inform me of any errors ...
dotancohen's user avatar
28 votes
Accepted

What should Testers do if they are not able to find good defects in the product?

Testing no longer means testing Confused? We can imagine! The purpose of testing used to be fairly clear–“Testing is the process of executing a program with the intent of finding errors”. ...
Niels van Reijmersdal's user avatar
27 votes

What should Testers do if they are not able to find good defects in the product?

I'd like to address the reporting aspect of the question. You say... I just keep on writing excellent test cases and executing them, but then I don't have anything to show to the management. ...
Zach's user avatar
  • 381
26 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Is there someone responsible for deciding what bugs should be fixed? If so, how do they feel about it? Is there a specification that the software is not meeting? You need to log everything that is ...
David Cain's user avatar
26 votes

What should a Software Tester do to become more valuable and helpful for the Development Team?

It is very admirable for you to consider a tester's role from this perspective. The hard cold fact: No one is happy when there is a bug found in their code. Imagine yourself as a developer, you ...
Yu Zhang's user avatar
  • 9,942
26 votes

Is asking about "The most interesting bug in your career" a good interview question?

To be honest, I wouldn't be able to come up with any defect in particular. If I were you, I'd rephrase my questions as situations, for example: What actions would you take if you had to reopen a ...
FDM's user avatar
  • 5,894
24 votes
Accepted

Typo/Spelling Mistakes are not Bugs

Well... ISTQB - CTFL is then wrong on this one. We test to uncover risks that threat the value of the product (to someone who matters). A bug is a characteristic of the product of the threats its ...
João Farias's user avatar
  • 10.9k
23 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Obviously you shouldn't feel bad for doing your job. As for feeling good and being sure you really are doing your job well however there are a number of other things you can consider. Your feelings ...
Michael Durrant's user avatar
22 votes

How should a Software Tester deal with missed Defects/bugs in Production?

As the other answers have said, do not blame yourself. Nobody can test any piece of software completely, any more than anyone can write completely bug-free software. It's too complex. I'm going to ...
Kate Paulk's user avatar
  • 31.5k
22 votes

Typo/Spelling Mistakes are not Bugs

Like João Farias, I also think the the ISTQB is wrong on this. Let's not use the term "bug". That's a colloquial term. Instead, let's use the more formal and well defined terms: failure: an ...
Thomas Owens's user avatar
  • 1,496
20 votes
Accepted

How to report a bug that has no technical solution?

First of all, "no technical solution" isn't exactly correct. From my understanding, the technical solution is in fact very simple; either: improve the Excel macro to provide better ...
FDM's user avatar
  • 5,894
20 votes

How to respond to requests to retest, in hope that the bug is gone?

I see several possible problems here: There are reported bugs that the test team can apparently reproduce but the development team has trouble finding/fixing. This suggests that there is insufficient ...
Kate Paulk's user avatar
  • 31.5k
19 votes

What is your approach to low-priority bugs?

There is a third way, a middle of a road way, if you wish: don't polute the backlog with many low priority bugs, but group them in an epic or a story that might hold them. So, instead of having 20 low ...
Mate Mrše's user avatar
  • 4,119
17 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Simple answer 'NO!' Complex answer 'No, provided you are doing the following...:' You are reporting relevant bugs (i.e. deviation from requirements) or things which can be shown to impact functional ...
Tufty's user avatar
  • 423
17 votes

What should a Software Tester do to become more valuable and helpful for the Development Team?

For testers to become more valuable and helpful for the development team... Focus on helping developers earlier in the process Focus on adding value much earlier in the process. Focus on working with ...
Michael Durrant's user avatar
17 votes

How can I isolate bugs of users that we are not able to replicate?

You have intermittent failures Welcome to the crowd. In my experience they are the norm and the bane of Quality Engineering. So first off - accept that and start making resources available for it. ...
Michael Durrant's user avatar
15 votes

Is it mandatory to include "Actual results" section in a Defect/Bug Report?

What does your company management and the dev team say? Do they require that piece of information in the Bug Report? As a tester when you are reporting bugs you need to make sure you provide all the ...
IAmMilinPatel's user avatar
15 votes

What should be reported when a bug only happens 50% of the time?

Try to get a reliably-failing test case, but at the end of the day, it's still a bug. Make sure to state that e.g. "hey, this only fails ~1/2 the time". (Note that one way to dance around the issue ...
TLW's user avatar
  • 251
15 votes

Is asking about "The most interesting bug in your career" a good interview question?

I am terrible at recalling names, places, restaurants, and... bugs I have investigated. I usually ask my girlfriend or my friend to give me a name of a place we have been together or an actress in a ...
dzieciou's user avatar
  • 10.5k

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