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More questions: Do you need one license for Android and an additional license for iOS ? Is there a pricing option that includes both ? What is the guaranteed turnaround time for support tickets ? Who to contact if a device is asleep, locked, turned off, etc ? What is the cost for dedicated mobile devices ? How long are test results stored in the cloud ? Is ...


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I use Java + Appium for real device testing in BitBar cloud. In your case, it looks like they also support Detox, please refer to this link: https://bitbar.com/blog/automate-detox-mobile-tests-on-real-devices-in-the-cloud/ There is a free trial and IMO their support is very good.


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