178
votes
Should a tester feel bad about finding too many defects/bugs in the product?
There is only one situation where a tester should feel guilty about finding too many bugs in a product, and that's if all the bugs that are found are symptoms of the same bug.
I was working on a game ...
- 1,641
83
votes
How should a Software Tester deal with missed Defects/bugs in Production?
Company pays me to test good and not be careless.
You are asking this question here - you are not careless, you care about the job you do and the things you can improve on.
Don't take it personally ...
- 11.4k
43
votes
Can a Manual Tester survive in software industry without learning Automation?
There will always be smart technical people who do not like to code. There will always be ways of taking advantage of their talents.
I'm a coder. And I love my manual tester. She sees the world ...
- 531
38
votes
How can I be sure that rarely reproduced issue is fixed?
Probabilistically, Jake is certainly correct.
However, computers are deterministic machines, so when you say that you can only reproduce a problem 1/5 of the time, what you're really saying is that ...
- 3,320
38
votes
How should a Software Tester deal with missed Defects/bugs in Production?
Please do not resign.
As alecxe has said in his post, Perfect Software is a myth.
I would like to add, the difference between a tester and a developer is: It is very difficult to see how much a ...
- 9,852
34
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Your job is to find bugs that could negatively impact those using the program, and in the health arena, these bugs could also potentially impact patients as well.
If you find flaws and true bugs that ...
- 441
31
votes
Should a tester feel bad about finding too many defects/bugs in the product?
I'm going to address what I feel is the elephant in the room here because none of the other answers has really mentioned it yet. Note that this answer is based on the wording of the question. I may be ...
- 475
30
votes
Accepted
What would be the strategy when too many bugs are found in the final round of testing?
It depends
I've been in this situation more times than I care to remember, and the general process I use works this way:
Triage all findings - At this stage I would be working to triage all bug ...
- 31.3k
28
votes
Accepted
What should Testers do if they are not able to find good defects in the product?
Testing no longer means testing
Confused? We can imagine! The purpose of testing used to be fairly
clear–“Testing is the process of executing a program with the intent
of finding errors”. ...
- 32.4k
27
votes
What should Testers do if they are not able to find good defects in the product?
I'd like to address the reporting aspect of the question. You say...
I just keep on writing excellent test cases and executing them, but then I don't have anything to show to the management. ...
- 381
26
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Is there someone responsible for deciding what bugs should be fixed? If so, how do they feel about it?
Is there a specification that the software is not meeting?
You need to log everything that is ...
- 764
26
votes
What should a Software Tester do to become more valuable and helpful for the Development Team?
It is very admirable for you to consider a tester's role from this perspective.
The hard cold fact:
No one is happy when there is a bug found in their code. Imagine yourself as a developer, you ...
- 9,852
26
votes
Accepted
Who is responsible for pinpointing bugs?
If request sounds reasonable (which includes taking into account my other priorities), I would spend some more time researching.
If not reasonable, I will respond "sorry this is the best I can", and ...
25
votes
Should QA report bugs on features before they are fully implemented?
It is always a very good practice to start testing as early as possible.
By not fully implemented if you mean still under development, then I suppose that is not such a great idea. Yes, you can go ...
- 251
23
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Obviously you shouldn't feel bad for doing your job.
As for feeling good and being sure you really are doing your job well however there are a number of other things you can consider. Your feelings ...
- 25.1k
22
votes
Accepted
How can I be sure that rarely reproduced issue is fixed?
You can never be 100% sure that a rarely reproducible bug is fixed, you can only edge closer to 99.9999999...%
The simple way to monitor how confident you are in the fix is to run the reproduction ...
- 531
22
votes
How should a Software Tester deal with missed Defects/bugs in Production?
As the other answers have said, do not blame yourself. Nobody can test any piece of software completely, any more than anyone can write completely bug-free software. It's too complex.
I'm going to ...
- 31.3k
19
votes
How to explain the concept of test automation to a team that only knows manual testing?
Seems that your boss (correctly) understands that to write automated test takes longer that perform the same test manually once, and is concerned that you will spend so much time automating you will ...
19
votes
Can a Manual Tester survive in software industry without learning Automation?
Test automation can NEVER replace manual testing.
One classic argument is test automation can never catch random bugs that can be caught via manual exploratory testing.
I have had two colleagues in ...
- 9,852
19
votes
Accepted
How to deal with or prevent idle in the test team?
"there is nothing to test"
That is a strong statement.
I like to use James Bach's definition of testing:
Testing is the process of evaluating a product by learning about it
through exploration ...
- 10.3k
18
votes
Should QA report bugs on features before they are fully implemented?
I think the problem arrives from how you use your VCS:
You want to commit your code because you have finished a sub task and want to have it backed up in case of e.g. a hdd crash on your workstation.
...
- 449
18
votes
Accepted
How should a tester deal with a bug found in production?
There will always be bugs that get past a tester and land in production. I have even had bugs that where in my face, we researched it, thought it was a fluke, because we couldn't reproduce it and then ...
- 32.4k
18
votes
Accepted
How to handle client if you found a high severity defect on the release date?
This is a simple, if uncomfortable, situation to be in. Unfortunately, it does happen from time to time and you need to be ready for it.
The fact that the defect has been found close to the deadline ...
- 618
18
votes
How should I respond when the team wants to ignore a critical but hard to reproduce bug
Good job not abandoning the problem!
This does sound like a "scary" bug to me, and, potentially not only on the UI.
Here are some of the things I would do if I were you:
still create a formal ...
- 11.4k
18
votes
Accepted
How to deal with flaky tests that have intermittent failures?
Here's the general approach we're currently implementing in our team:
Measure flakiness to identify unstable tests. One way is to move suspected tests from the main deployment pipeline into ...
- 10.5k
18
votes
Accepted
How do you determine that your project's quality has increased over time?
A good starting point is to define what quality means in your context. And then find out ways how to measure it. It seems you want to measure something without saying what that something is.
Having ...
- 4,508
17
votes
Should a tester feel bad about finding too many defects/bugs in the product?
Simple answer 'NO!'
Complex answer 'No, provided you are doing the following...:'
You are reporting relevant bugs (i.e. deviation from requirements) or things which can be shown to impact functional ...
- 423
17
votes
What should a Software Tester do to become more valuable and helpful for the Development Team?
For testers to become more valuable and helpful for the development team...
Focus on helping developers earlier in the process
Focus on adding value much earlier in the process. Focus on working with ...
- 25.1k
16
votes
Should QA report bugs on features before they are fully implemented?
To me this is a perfect example of what happens when effectiveness of testers is assessed based on the wrong KPI, in this case, a number of bugs reported. In the end it will harm testers, developers, ...
- 10.5k
Only top scored, non community-wiki answers of a minimum length are eligible