176 votes

Should a tester feel bad about finding too many defects/bugs in the product?

There is only one situation where a tester should feel guilty about finding too many bugs in a product, and that's if all the bugs that are found are symptoms of the same bug. I was working on a game ...
RomSteady's user avatar
  • 1,731
82 votes

How should a Software Tester deal with missed Defects/bugs in Production?

Company pays me to test good and not be careless. You are asking this question here - you are not careless, you care about the job you do and the things you can improve on. Don't take it personally ...
alecxe's user avatar
  • 11.4k
45 votes

Can a Manual Tester survive in software industry without learning Automation?

There will always be smart technical people who do not like to code. There will always be ways of taking advantage of their talents. I'm a coder. And I love my manual tester. She sees the world ...
candied_orange's user avatar
38 votes

How can I be sure that rarely reproduced issue is fixed?

Probabilistically, Jake is certainly correct. However, computers are deterministic machines, so when you say that you can only reproduce a problem 1/5 of the time, what you're really saying is that ...
Kevin McKenzie's user avatar
38 votes

How should a Software Tester deal with missed Defects/bugs in Production?

Please do not resign. As alecxe has said in his post, Perfect Software is a myth. I would like to add, the difference between a tester and a developer is: It is very difficult to see how much a ...
Yu Zhang's user avatar
  • 9,942
34 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Your job is to find bugs that could negatively impact those using the program, and in the health arena, these bugs could also potentially impact patients as well. If you find flaws and true bugs that ...
NZKshatriya's user avatar
32 votes

Should a tester feel bad about finding too many defects/bugs in the product?

I'm going to address what I feel is the elephant in the room here because none of the other answers has really mentioned it yet. Note that this answer is based on the wording of the question. I may be ...
Nzall's user avatar
  • 485
30 votes
Accepted

What would be the strategy when too many bugs are found in the final round of testing?

It depends I've been in this situation more times than I care to remember, and the general process I use works this way: Triage all findings - At this stage I would be working to triage all bug ...
Kate Paulk's user avatar
  • 31.5k
28 votes
Accepted

What should Testers do if they are not able to find good defects in the product?

Testing no longer means testing Confused? We can imagine! The purpose of testing used to be fairly clear–“Testing is the process of executing a program with the intent of finding errors”. ...
Niels van Reijmersdal's user avatar
27 votes

What should Testers do if they are not able to find good defects in the product?

I'd like to address the reporting aspect of the question. You say... I just keep on writing excellent test cases and executing them, but then I don't have anything to show to the management. ...
Zach's user avatar
  • 381
26 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Is there someone responsible for deciding what bugs should be fixed? If so, how do they feel about it? Is there a specification that the software is not meeting? You need to log everything that is ...
David Cain's user avatar
26 votes

What should a Software Tester do to become more valuable and helpful for the Development Team?

It is very admirable for you to consider a tester's role from this perspective. The hard cold fact: No one is happy when there is a bug found in their code. Imagine yourself as a developer, you ...
Yu Zhang's user avatar
  • 9,942
26 votes
Accepted

Who is responsible for pinpointing bugs?

If request sounds reasonable (which includes taking into account my other priorities), I would spend some more time researching. If not reasonable, I will respond "sorry this is the best I can", and ...
Peter M. - stands for Monica's user avatar
23 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Obviously you shouldn't feel bad for doing your job. As for feeling good and being sure you really are doing your job well however there are a number of other things you can consider. Your feelings ...
Michael Durrant's user avatar
22 votes
Accepted

How can I be sure that rarely reproduced issue is fixed?

You can never be 100% sure that a rarely reproducible bug is fixed, you can only edge closer to 99.9999999...% The simple way to monitor how confident you are in the fix is to run the reproduction ...
Jake Turner's user avatar
22 votes

How should a Software Tester deal with missed Defects/bugs in Production?

As the other answers have said, do not blame yourself. Nobody can test any piece of software completely, any more than anyone can write completely bug-free software. It's too complex. I'm going to ...
Kate Paulk's user avatar
  • 31.5k
20 votes

Can a Manual Tester survive in software industry without learning Automation?

Test automation can NEVER replace manual testing. One classic argument is test automation can never catch random bugs that can be caught via manual exploratory testing. I have had two colleagues in ...
Yu Zhang's user avatar
  • 9,942
19 votes
Accepted

How to handle client if you found a high severity defect on the release date?

This is a simple, if uncomfortable, situation to be in. Unfortunately, it does happen from time to time and you need to be ready for it. The fact that the defect has been found close to the deadline ...
Dave M's user avatar
  • 628
19 votes

How to explain the concept of test automation to a team that only knows manual testing?

Seems that your boss (correctly) understands that to write automated test takes longer that perform the same test manually once, and is concerned that you will spend so much time automating you will ...
Peter M. - stands for Monica's user avatar
19 votes
Accepted

How to deal with or prevent idle in the test team?

"there is nothing to test" That is a strong statement. I like to use James Bach's definition of testing: Testing is the process of evaluating a product by learning about it through exploration ...
João Farias's user avatar
  • 10.9k
18 votes

How should I respond when the team wants to ignore a critical but hard to reproduce bug

Good job not abandoning the problem! This does sound like a "scary" bug to me, and, potentially not only on the UI. Here are some of the things I would do if I were you: still create a formal ...
alecxe's user avatar
  • 11.4k
18 votes
Accepted

How to deal with flaky tests that have intermittent failures?

Here's the general approach we're currently implementing in our team: Measure flakiness to identify unstable tests. One way is to move suspected tests from the main deployment pipeline into ...
dzieciou's user avatar
  • 10.5k
18 votes
Accepted

How do you determine that your project's quality has increased over time?

A good starting point is to define what quality means in your context. And then find out ways how to measure it. It seems you want to measure something without saying what that something is. Having ...
pavelsaman's user avatar
  • 4,548
17 votes

Should a tester feel bad about finding too many defects/bugs in the product?

Simple answer 'NO!' Complex answer 'No, provided you are doing the following...:' You are reporting relevant bugs (i.e. deviation from requirements) or things which can be shown to impact functional ...
Tufty's user avatar
  • 423
17 votes

What should a Software Tester do to become more valuable and helpful for the Development Team?

For testers to become more valuable and helpful for the development team... Focus on helping developers earlier in the process Focus on adding value much earlier in the process. Focus on working with ...
Michael Durrant's user avatar
15 votes

Is it mandatory to include "Actual results" section in a Defect/Bug Report?

What does your company management and the dev team say? Do they require that piece of information in the Bug Report? As a tester when you are reporting bugs you need to make sure you provide all the ...
IAmMilinPatel's user avatar
15 votes

When does the testing phase start in a project

When a new project development starts in an organization when does the testing role come in? It depends. It depends on the company, industry, development approach, etc. Two commonly referred to ...
Michael Durrant's user avatar
15 votes

No tests in the legacy project - what to start with as tester?

In addition to reading Working Effectively with Legacy Code, I have a few recommendations from experience: Since there is little to no documentation, tour the software. Go through the software using ...
Kate Paulk's user avatar
  • 31.5k
14 votes

Who is responsible for pinpointing bugs?

It depends. As Joe Strazzere explained, it is a matter of discussion between devs and testers. The question is what factors to consider in such a discussion. I think Danny R. Faught explained that ...
dzieciou's user avatar
  • 10.5k

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