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Management (or managing) is the administration of an organization

4 votes

Asking a developer to be explicit about how a bug was fixed

There are two questions here: 1) How do we convince developers that testers need to know what they've changed? 2) What's the best way for them to convey that information? I'll focus on 2, as th …
Kevin McKenzie's user avatar
2 votes
Accepted

Training QA generalists

If you want people to be able to handle a wide variety of situations, and tools, and so on, you need to give them exposure to a wide variety of situations, and tools, and so on. And, crucially, you a …
Kevin McKenzie's user avatar
1 vote

How do I set specific (%) QA targets on reduction in bugs for the year?

As some of the other folks said, I'd be reluctant to commit to a percent of defects reduction, especially since the number of defects that are found in the field at any given year is very dependent on …
Kevin McKenzie's user avatar
2 votes
Accepted

Is release ready for production?

That feeling is a common one to testers; I don't think you can get away from it. That said, and the terminology is going to differ depend on how you arrange the development process, I'm assuming you …
Kevin McKenzie's user avatar
3 votes
Accepted

Multiple product-specific QA teams vs a single generic QA team

And, from a management point of view, it can be very helpful to have the QA manager equivalent in stature to development managers. … Ideally, development management and QA management will report to the same manager/executive who is responsible for the overall quality of a product, and who can make trade-off decisions from a business …
Kevin McKenzie's user avatar