TBH this doesn't come from the culture characteristics, if so: Indians are some of the most unaccepting of many cultures that i have worked with.
From my past experiences with Clients (Having managed many QA offshore teams)
The problem here is the way we work in Agile(Mostly)
It is highly results-oriented where all the teams(not just QA) are focused on ...
I work as an offshore QA in India and to some extent I agree to the problems shared in this questions.
But this is not a cultural difference issue, instead it is organizational, leadership and engineers training challenge
Many companies have mindset that keeping client happy by agreeing to their all proposals would keep them in business, rather it would ...
I expect that your remote testers see their job the way it is defined for nearly all the organizations that use them: does the software work? and can they sign off on that and get paid?
If you create an arrangement where their pay and employment is dependent on giving much greater feedback it will happen, though you'll need to invest time and training ...
This doesn't have anything to do with cultural differences. It's the issue with the organization's work culture. To fix this , you have to ask yourself some hard questions.
How independent is the test team
What are the KPI used to validate QA efficiency
Is bug count and defect detection ratio could be considered as KPIs
Does testers get appreciated and ...
On the other hand, we want to start the test early
This is the key area to examine. If there is a requirement to start testing 'early' then the definition of done should include this. However I see the problem is that now you'll have two definitions of done :(
So in this case I think you might want to consider a 'definition of ready for testing' that is ...
Although this question has been asked two years ago, it is still a current topic.
Regarding payment; money does not really affect the motivation of people (see: Harvard Review ) So I wouldn't raise salary just to motivate people..
But based from our projects experience we faced the same situation as you. We got unmotivated testers. Hence we reflected the ...